November 2023 by Tina Seymour
All went smoothly today. Still no sign of the glasses the manager said it was ok to order with them. Its been a few weeks now and nothing. Not worth ordering anything with them as they are not reliable.
September 2023 by ????? ??????????
Best shop for my family. Every products are fresh and with amazing quality. ?
August 2023 by Andrea Conte
Every Sunday they open late then 8am , is absolutely inconvenient.
June 2023 by A Rahman
I belong to a restaurant and caterer?s association with 3000+ active members, we all have the same complaint, Booker closing at 5pm is losing a lot of business and today I went to the Sidcup branch at 4:57pm, they said they close at 4:50pm, all customers need to be out before 5pm, and they didn?t let me in, I said I had only 1 item to buy but still they didn?t let me in. I have a day time job and it?s not always possible to come to Booker by 5pm due to traffic on peak hour. Booker should change advertising the incorrect opening times, they should change thier info on their website to Closing: 4:50pm.And what?s up with the security guy? I have seen him sitting in the car all day and honking at people, is he disabled? No I?m not being sarcastic, I genuinely want to know why is the security guy (no matter what time I come) always always always I find him inside his black Vauxhall Signia type car on his phone on loudspeaker chatting his life away! If he has to say anything to the customer he very rudely honks at them and shouts out whatever he has to say. Ridiculous, rude and how unprofessional!!I am now seriously considering taking my business elsewhere, I own 3 restaurants and I will start advocating to all my other members of the association to take their business elsewhere too. Booker, please kindly fix this problem, you?re losing a lot of Sale!
April 2023 by Jazz Singh
I?ve used this branch for a few years and they are genuinely decent but their delivery service is terrible. Their managers asked me multiple times to use delivery so i started using it.All the time there is missing items, literally every delivery. The fresh veg or salad is out of date or squished under everything else which makes it unusable. I never know what time my delivery is coming as the notification they send is always so far off the realistic time. When I report the missing or spoilt items to the driver they say they will tell the store which most of the time they don?t. Then I have to manually request a refund for my missing items. Lastly if a delivery has a problem like this week. I have no clue and have to call the store myself to find out about my delivery which then they reply that it will be delivered the day after which is no good for me trying to run a good place.I understand all places make mistakes but this store is doing it way too often.
April 2023 by Nick Byram
Much better range of products than the Crayford branch, staff not so friendly, trolleys far too wide for the Isle in use
March 2023 by Andrea Cali
Compared to the other market of the same chain, this location is poorly managed, the stuff is often moved around, you don't find many products that you can find in the other outlets. Cold rooms are often dirty. I sent a few emails to get information both to the main email and to the Manager, but without receiving any response. Honestly, the office was managed much better a few months ago, I don't know what has changed. I highly recommend going to the Croydon location.
March 2023 by Paul S
Great cash and carry, always well stocked and helpful with friendly staff
November 2022 by J Santos
Getting one star cuz I can't give less, let's stars.Poor customer service I was trying to go in to have a look but I didn't know I need to be registered to buy at this shop, the lady at the door was reluctant to let me in and also called security on me for Reasons she didn't explain, tuned out you can't even go into the shop to have a look, she also wanted to know at the door if I was going to spend £5k a year before I even see the shop inside, business like this shouldn't exist in my point of view.Realistically don't come here unless you are a registered business , if you are not registered don't come here at all , bad bad customer service .
November 2022 by Stephen Marshall
Well stocked,excellent, friendly staff
October 2022 by Maggie May
Bookers in Sidcup is a great place to go to get what you need in bulk.
September 2022 by Moose Miles
Well equipped shop, friendly helpful staff.
September 2022 by Jacqui Payne
Plenty of stock in a nice clean environment. Helpful, friendly staff. Not too busy at 11.30ish today.
September 2022 by Moose Man
Well equipped shop, friendly helpful staff.
August 2022 by Brian Meaton
Some items out of stock but shop itself was quiet even for a weekend