March 2023 by Rob Watkins
Last year I made the mistake of going to spec savers in Purley! Never again!Heather Bailey was absolutely fantastic on my first visit today. Incredibly thorough eye exam and great service. Thank you :)
February 2023 by Clifford Baxter
It was only during my last visit that I realised the Heather Bailey had been my opticians for twenty-two of their forty years in business. The staff are pleasant and helpful and I have every confidence that my eyes are being properly cared for. As a contact lens wearer I consider eye care to be even more important.Last Tuesday I had more in depth eye examinations. Whilst I was there I ordered a new pair of spectacles and some new lenses for my existing frames. Because I travel a long distance to keep my appointments, Linda and Hannah offered to send them to me. I was pleasantly surprised to return from work on Saturday (four days later) to find that my spectacles had been delivered.The shop is easy to reach by bus and there is ample free parking nearby. The staff are very good and the service is excellent.
November 2020 by H L
Absolutely brilliant staffSo helpful and friendlyVery quick and efficient order and collection serviceExcellent social distancing measures in place too.
November 2020 by crissy ver
Extremely professional and helpful
November 2018 by Steve Upson
I always try to support local businesses but today was the third time that i have been let down by Heather Bailey Optometrists.There will not be a fourth time.
November 2017 by Bradley Gurney
I've been a customer at Heather Bailey for 20 years, the first Optometrists I visited at age 3 years old, I haven't visited another since. The service and professionalism that is provided by Linda and the team is outstanding.Every patient receives a personalised service, without the help from the team, I'd never be able to make decision on new frames!They stock a wide range of frames including designer brands, of which are reasonable priced compared to other Optometrist and even online shops (I do my research each time)I recently signed up to the Eyeplan - really good scheme!!Once you have visited once, you'll be a customer for life. I'm sure of it.I would honestly recommend Heather Bailey Optometrists to everybody!! A**