November 2023 by Gill Keer
Very little communication, Michael was over run with business and didn't explain anything to me, give me a breakdown of costs, inform me of what the repair to my tyre consisted of, if there was any guarantee. Also very off handedly told me my receipt was emailed to me, no chance to look at it on the store. All in all a very hurried and impersonal attitude.
November 2023 by Mr jaycee Dad
Quite a pleasurable experience. Manager and team seem to know what they're doing. Location is perfect close to petrol station, easily accessible,especially for disabled. Friendly, organised and definitely worth revisiting.
October 2023 by Kimberley Wright
Extremely smooth from booking online. Arrived at garage and car was taken straight away to have mot. Got call 45 mins later to say all done and completed. Friendly staff, put me at ease as soon as I arrived.
October 2023 by Samantha Farquharson
Worst customer service I've ever experienced. MOT at 8.30, got a taxi to collect it at 1pm to be told it failed. No phone call!? Taxi home and I still haven't heard anything. It's now 5.30pm. Try a different Kwik fit or a different company.They also failed me on a tyre, when I called them 2 weeks ago to say I needed a new tyre, but they assurede this would be done on the day.Absolutely horrendous experience.
September 2023 by Sander Buiter
Came here because of a leaky tyre.Tried to book that online, but could only book a tyre check.Thought it would be a relatively quick job. But ultimately took around 2 hours.Despite that, great service and friendly staff.
September 2023 by Nuts About Events
I arrived in a panic as I had a flat tyre and no way of getting home as it was (it was a busy day too). Michael on reception was extremely busy but still managed to get my car booked in and repaired for me to drive it back home. I then came back in on the Monday morning and Michael was there again with a smile on his face and willingness to help.My tyres were actually repaired by Jake who again gave a fist class service. He was friendly, jovial and punctual and even went above on beyond post sales when i needed something for my insurance company.So an all round 5 star from me! I would like to say i look forward to coming back but that means I will have issues again....so I wont :)
September 2023 by Veronica Chapman
I had a serious puncture on Saturday night. We got towed home by AA as no garages were opened after 8pm for a new tyre.Next morning, thanks to the manager, Micheal Wood's advice, we got AA to his Kwik Fit Plus branch in South Croydon. We got our new tyre after a wait. It was first rate care from both the AA and Kwik Fit. Please can Kwik Fit owners give Michael's branch more staff. Those lads and manager were non stop working, the phones were continuously ringing for advice and bookings appointments. We were happy about the wait but heard that it can be up to 2 hours.Veronica C
September 2023 by halimcomplex1
Happy with my MOT experience at this kwikfit (south croydon). Staff were polite, professional and efficient. Would use again if needed.
August 2023 by Jane L
I have deducted a star because your website mentioned if a person was waiting they could take advantage of your refreshment/ tea/coffee facilities, I did not see any there nor was I pointed in the direction of them. The waiting area was untidy but there was plenty of seating. I received a warm welcome when I arrived.
August 2023 by Chubs Murray
Much improved since the last time I visited which was a possible few years ago. The staff and especially the leader (forgot his name) showed more empathy than I expected. It left me with the impression that they do care
August 2023 by Nicola Floyd
I was so happy you managed to fit me in for 4 new tyres on a sunday. This gave me peace of mind driving back to Leeds. The two guys working were both very helpful and I was very pleased with the service.
July 2023 by Klara Toth
Excellent service. Gentleman deserves a raise as he was very respectful to all his customers. Helpful, trustworthy and had confidence in all involved.
July 2023 by Keith Fox
Very busy but fitted the car in for urgent run flat tyre replacement within 2 hours. Checked pressure and condition of all tyres. Good price.
July 2023 by Andy Collis
Excellent service as always. Very clear explanation of the findings and which work was required now vs needed soon. Having taken my car here for years, I've never felt they try to add unnecessary work and have always appreciated their professional approach.
July 2023 by Alfie GraSaul
Changed 2 tyres this morning.22/7/2023 ( BMW X6 ).Thank you Michael, you gave fantastic service to myself & all of the customers that were there.I would not hesitate to return when my next tyre change is due.Very impressed.
