January 2024 by Karl Irons
Great service and good choice of wine. Buy 6 or more bottles for the best price. Will definitely use again.
December 2023 by Jay Goddard
Fantastic service after being let down by Drinks Warehouse - thanks team sanderstead! x
July 2023 by Paul Morrissey
Very professional, super choice of wines. Use annually for work party and provides a good service, recommend highly.
May 2023 by Maria Chute
Great wine tasting evening last night. Fabulous selection of wines to try. Have discovered some great new varieties. The staff, led by James are so friendly, knowledgeable and helpful. Such a wonderful store to visit at any time. Thanks again for the great new introductions.
December 2022 by James Lerwin Dela Peña
They have great selection of wines and other drinks. The place is very clean and they have good arrangement of the bottles. The staff are also friendly and more than happy to help if you have enquiries. Definitely a plus as well that they are very knowledgeable about the wine selection. I highly recommend this store!
December 2022 by Andrew Smith
Such very friendly and helpful staff as well as great deals. Always a pleasure to visit.Very happy with today?s selection of mainly Portuguese wines and was very impressed when tasting notes were printed out for me.
March 2022 by Lynda Tilbury
Sorry but wasn't at Majestic Wine, merely nearby, so can't help on this occasion. I have, however, used this branch of Majestic quite a few times, when living in nearby Whyteleafe. They always carried a great variety of wines, at varying prices, and were always pleased to advise on choice per your budget. They never let me down on this front. Thanks.
February 2022 by Adam Gee
Superb selection of wines, great value glass hire and helpful and knowledgeable staff. Awesome shop!
January 2022 by Peter Smith
Paul was very knowledgeable and helped select wines for our party
December 2021 by Josue Torres Araque
Ideal for: wine lovers and parents with child free weekends.Key Info: small parking available, not suitable for large SUV.Pros:- Fantastic customer experience.- Amazing selection of wines.- Lovely staff, we had to wait about two minutes and they offered free Champagne whilst I wait.Cons:- No parking signs, so for someone with a medium or large size SUV you might use the wrong entrance.
November 2021 by Andrew Sharpe
Very helpful staff. Good choice of wines. Very convenient local delivery service.
August 2021 by Shirley C-T
Just been into Majestic, Sanderstead - 14:50, 20/09/2020. What an awful experience! The shop assistant was more interested and intent on telling us to wear masks, than serve us or assist us with purchasing products. The old adage give someone a tiny bit of responsibility and it goes to their head. She was so combative and not just with us but with the next customer too. Absolutely appalling - we won?t be back.Response from the owner 5 hours agoHi Shirley,Sorry to hear that you felt your experience in our store was unsatisfactory and have followed up with the colleague in question.She was assisting another customer at the time of your arrival so was unable to see to you straight away but advised you that if you did require assistance to let her know and she would be with you as soon as possible.(This is an absolute untruth told to you by your worker. There was no one in the store when we entered, she was right at the back of the store packing shelves and only came out when she heard the door ring to bark orders at us about wearing masks - which we were already wearing. Another customer came into the store a good while after us)I believe she also politely asked you to wear a face covering in the store, as it is the law, but that you were less than willing to do so. She also asked you to wear it again when you were in close proximity to other customers so that, as a Covid secure retailer, we were doing everything in our power to keep ourselves and our customers safe.(Another untruth and fabrication by the shop assistant. She actually never approached us to ask us if we needed help, nor was she at all polite when she did speak to us. The second time she spoke to us was when we were leaving the store and she was standing behind the partition at the counter beside the exit. There were no other customers near us. I did see a man enter the store earlier and she was equally brisk with him about the trolley he was using and we were nowhere near him or him us).I'm sorry you feel the fact that we asked you politely to wear a mask meant that your review warranted a 1 star however on this occasion I do not believe this is a fair or just review. If you are not required to wear a face covering due to being exempt on medical grounds then you should have made my colleague aware, as others have, and she would have been understanding.(I agree , the review warranted 0 stars but there was no option for that. It was a fair and objective review unlike your response which is full on inaccuracies and untruths. We were wearing masks).There are notices on our front door, and as you circulate the store, reminding customers to follow Covid & social distancing guidelines by wearing a face covering at all times and sanitising on arrival. We take our duty of care in reducing the spread of this horrible virus very seriously in order to protect all those that walk though our door.(The only thing I do agree with in your despicable response - which was why we were wearing masks. Although disappointed, I'm not surprised at your response as if she is the low caliber of staff employed - the response would be equally as inept. None of this is an issue or impacts for us as we will not be returning to the store and would suggest others may do the same if they receive the same poor quality service).I do hope you follow the guidelines in other stores you visit.(I do hope you and the staff receive some training soon to learn what good customer service looks like - which is not what happened to us on our visit nor received in your response)Our response in parenthesis.Kind Regards,Steph, Store Manager
January 2021 by Alex Lorke
Best place to get German beers and great selection of wines. Well adapted to covid rules.
January 2021 by Fran Nguyen
Very helpful staff, even got us a trolley from outside..Had just what we had wanted...no queue.
January 2021 by Graham Reeve
Excellent friendly knowledgeable staff who were only too pleased to help. Would recommend
