January 2024 by b pure
The place is filthy. It even smells dirty. Seats are very worn and the leather and fabric is ripped on many chairs. The tables are in a poor state also. Don't know how it passes a health inspection. The toilet is disgusting. The staff are extremely rude. Coffee is lukewarm at best. They make a face if you ask them to heat it up again.
January 2024 by Thanos K
Finally a coffee shop in London with couches and armchairs and that serves coffee in real cups rather than paper cups. Time to cosy up.
January 2024 by Jardel Portugal
I ve costumer for 10 years and today I went for buy a coffe like always do, was girl working I ask for regular caramel late and them she give me a large cup I said I ordered regular she said they had just one size and the coffe was not good.
December 2023 by JFB
Staff are useless because the manager just shouts at them but take no initiative or responsibility.She?s also extremely rude to the customers!Won?t be coming back because of
December 2023 by Jamie Giles
The long queues at this outlet, while not a reflection of the staff?s dedication, point to a need for better staff allocation and management. The frequent rotation of staff members seems to contribute to inefficiencies, particularly in such a high-traffic location. Implementing a more strategic approach to staff deployment and ensuring consistent management oversight could significantly enhance the service experience.
November 2023 by PDC
People make the difference and at this cafe the service is so good with very friendly staff. ?
November 2023 by Hope
I came late to get some coffee beans and the staff were very nice helped me with great
November 2023 by T A
I came late to get some coffee beans and the staff were very nice helped me with great
November 2023 by Delcie Wardrop
Cute little cafe with good Italian coffee. We had hot chocolate and chai tea, tiramisu and carrot cake. There was a large mural photo of trams in Milan on the wall. We recognised it straight away as we had been there recently.
October 2023 by C M
The lovely lady who served me was coping well with a busy queue and a staff member down.She was friendly, helpful and attentive.
September 2023 by G K
Poor and blend ice coffee. Not worth the price tag.Tables not clean, cups left on.One person behind the counter.
September 2023 by Paola Berta
Nice coffe & ambience.
August 2023 by Shivon Qiu
The worst experience at this Caffè Nero.I went for a coffee with my husband as usual this afternoon, Saturday the 5th August. Ordered two lattes, and was not sure if we?ve got the right size, But this young Asian man talking riddles, so we just gave up. Later when went to ask him for a cup of hot water, he refused to give me one and told me water is too expensive, but in the end he did give me very little water in a small cup. I was quite upset by his behaviour. I really hope that this young Asian man is not going to ruin other people?s day.
July 2023 by Constantin Valor
The coffee was good.The pastry not so much. I ordered a pain au chocolat and it was the worst one I have ever eaten.Waiters were friendly but slow.The atmosphere was ok.
July 2023 by john vakis
This morning sunday 23d july placed my order and whilst ordering the barrista took a coffee cup, spat im it, and rubbed the inside with his finger to get rid of the stain.THIS IS NOT ITALIAN COFFEE CULTURE. Disgusting.
