October 2023 by Carol Hagh
Judging by the other reviews, it appears that this place has good days and bad days. This was a bad day. I went in today at 3.10pm with my son to buy shoelaces. The employee was very rude from the moment we walked in, holding a "closed" sign in his hand. Apparently he wanted to close the shop nearly three hours early, as I believe the closing hour is actually at 6pm, and he acted as if we were intruders. It felt like a lot of hostility and drama, so we smiled and said we would be back another day. Of course we won't.
March 2023 by Nanou Benazza
Very bad serviceI came to fix my shoesHe put first a new sole that came off after one wear. So I bring the shoes back and he made me pay for the new sole that he fixed wrongHe didn?t accept his fault and made me pay twiceThis is not nice. If I knew I would bring them somewhere nicerDisgusting behaviour and job !
February 2023 by Peter Fox Linton
I went into the store with a very unusual request. I was looking for a piece of a leather strap that I could use to repair the carrying handle on an antique wood and leather case. Paul found a piece of leather that when cut to size will be ideal for the purpose. He trimmed a suitably sized strip from a larger sheet and gave it to me. He could not have been more helpful. He understood exactly what I needed and showed great ingenuity in providing it. Well done Paul and well done to Timpson too. Best wishes, Peter
February 2023 by silvia marconi
Very good service and Paul, who served me, is very kind and he fixed my shoe very quickly! Great customer service
October 2022 by Arthur Bourdin
Very practical. Went there to get a couple extra holes pinched into my belt, which the employee on duty there did free of charge. He was very polite too.
September 2022 by ROOZY LEE
The man who works here is extremely kind he fixed my watch and offered me a free of charge battery for that watch you?re a legend mate I?ll be back soon! Great customer service
September 2022 by Maria Taggart
Two pairs of shoes re-heeled and two new watch batteries inserted. Great service at reasonable prices.
July 2022 by Alice Warner
Amazing service. The work needs more people like the gentleman that works here! Super quick and amazing re heeling service
June 2022 by Michael Oland
They helped us fix my daughter?s broken tennis shoe and saved us having to go buy new shoes on a vacation. We greatly appreciated the assistance.
September 2021 by Ahmed Ghezlan
A bit expensive
July 2021 by G may
Very helpful chap who changed my watch battery which was under guarantee but had stopped working. Did not have to wait long . great service
July 2019 by Natalie On
Quick turnaround service if you need to get your watch batteries replaced, shoes fixed, keys cut and many other services.
March 2019 by Linzi Harvey
Really disappointed with Timpson on this occasion. Took my lovely Rotary Avenger watch in for a battery change (which would have cost £16, so wasn't expecting a totally budget service) only to come back at the end of the day to find out that whilst setting the time Craig had pulled the crown of the watch off and it needed to be sent to their workshop for repair. Completely nonchalant attitude to the fact my watch had been broken which was really frustrating. Was assured it would be back in about two weeks... it took three and a half weeks. Whilst the repair seems fine at the moment, I am not hugely confident about using Timpson's again - especially as I received literally no apology at any point during the whole process.
March 2019 by Angelina
Do NOT go to Timpson for any watch repair, theyâ??re useless. craig Brodie damaged the bracelet on my cartier watch. I had to take it to a proper jeweler to get it fixed and it was twice as expensive to fix what he had damaged. The jeweler said he often gets watches that have been damaged at Timson.
December 2018 by Nicola Rossini
Great service, excellent key cutter
