September 2023 by Kristin Schutz
I recently had my watch strap changed here. Fast and friendly service!
September 2023 by George Kyrke-Smith
I?ve long been a fan of Timpson as a business, but unfortunately must warn everyone to stay away if you want your valuables cared for. We entrusted my wife?s wedding dress to our local branch for cleaning. Despite being clearly marked as dry clean only, it was severely damaged ? apparently by a trainee who put it in a washing machine. After much back and forth, we have been offered little under a third of the dress?s value in compensation. Every individual in customer service has been courteous and friendly, but such negligence with a precious item is unacceptable, and the compensation insulting.
July 2023 by bethany williams
Highly recommend, David was incredibly helpful, fast and accurate.
January 2023 by John P
Always very helpful and friendly staff. They will help you fix your problem if they can, very happy with the service every time here.
December 2022 by Justice Absolute
I write on behalf of Samantha and colleagues; this is not my first-time using Timpson's services at Crystal Palace Sainsburys and I found the exceptional services of "Samantha" impossible to ignore without expressing my profound gratitude to her and the establishment. She fitted my shoe heels perfectly and flawless. Her receptive attitude towards customers cannot be over emphasized. I truly and sincerely hope that management consider Samantha for a managerial role or supervising role while she maintains the front line. I thank her and Timpson for having such a great staff.In this same week just ended, I was also served by Sammy Cadel and Talal at different days, I just want to say these guys are phenomenal with a great customer services skills with delivery of to my satisfaction. I cannot thank them and Timpson enough of their wonderful selections of its staff with exceptional characters in delivery of their services. Notwithstanding 5 Stars for all, but SAMANTHA I award premium 5 STARS PLUS. I continue to recommend the store to my colleagues and strongly believe we will continue to use Timpson. I thank you and remain grateful.
September 2022 by Barbara Kopaczko
Very good and profecjonal service.David-best customer service.Thank you so much.Barbara
August 2022 by DarkOneK2S
Lifetime watch battery guarantee!Welcoming and friendly staff. Top class service!
July 2022 by Sharda Roopnarine
Dropped off a dress for dry cleaning on Wednesday, David said it'll get picked up on Friday and will be ready on Monday, I'll receive a text. Tuesday I called David, he said my dress was picked up on Monday and will be ready on Wednesday!! He didn't have an explanation for the delay. Got this service free due to the delay.
March 2022 by Lee Thompson
I received a great service for my Range Rover Key from a great guy who was as helpful as could be, I would highly recommend and I will be a returning customer 100%
September 2021 by albert thomas
Timpson, fills the gaps of a service which is not normally linked with supermarkets, but being placed there saves a lot of time, as it fits with parking, shopping and potentially petrol. It does, dry cleaning, engraving, shoe repairs, key cutting, mobile phone repairs. So it is obvious that it covers a range of those things which we normally would say, "I wonder where I can get........."
September 2020 by Sweetpea
After my key snapped, I was VERY happy Timpson was open. The young man who worked there, Connor, was extremely polite and helpful. My key was sorted quickly and efficiently, with the promise of any problems to go back and see them.
September 2020 by Lady P Sugar city
Visited two other Timpsons, rubbish service!!! Connor at Timpson Whitehorse Road Fantastic. Why didn?t I go there in the first place.
July 2018 by Quinn Gordon Black
Prompt service
October 2017 by James V
Nice shop but they wanted to charge me £75 to repair my boots that needed new soles. Much cheaper shoe repair shops elsewhere
August 2017 by Simona Racaite
The very best !!! Excellent customer service. I had a really good leather Italian make high heel shoes which he repaired to perfection. I was amazed by how quickly the job was done ! He's done it in less than an hour ! Wow, trully wow. I would definitely come back with another pair and by no doubts recommend him to a friend. Better than the service i have ever received anywhere in central London.
