February 2024 by Ediz Songur
Good staff Good service friendly staff
January 2024 by Amjid Shah
I've been 3 times into the store in Southgate over past week. I've been using WHSmiyh diaries for ove? 25 years now. This is the first time that not only were there shortage of diaries, but the staff didn't even bother to put them out on the shelves, it looked so bare and forlorn! So when I went in last week and they didn't have the diary I was seeking, I was instructed to come in on Thursday. They stil did not have the A4 weekly diary and in all honesty, the gentleman serving was simply not interested. So today I tried again and I asked the lady to check in the back and she did bring them out, but not the usual diary I was seeking. Very disappointing so I have decided to part with this annual tradition and shop online via Amazon for a diary. WHSmith service has seriously declined, I wouldn't be surprised if we start to hear about closures of outlets as this will be inevitable resulting from the steady neglect and poor service! Such a shame as I have been shopping at WHSmith stores from the 1970's.
April 2023 by Leo Papadopoulos
It's not that easy to find a WHSmith store now, ever since the Palmers green, north Finchley and wood green branches have all closed, it's a pretty small WHSmith, they don't normally have the stuff you need, I normally go online for books and Asda for stationary equipment, it does have a DHL counter thoughEdit: the terrific service from the cashier was incredible! They had a nice card and some great stationary equipment, it was very quiet inside though, overall, 4 stars now
April 2023 by Miriam Hill
Terrible retail experience. First, google thinks they open at 8.30 so there I was, sitting in the Costa opposite waiting patiently with my coffee for them to open so I can restock on the kids Blue Frixion pens that some other kid keeps pinching from his pencil case. Finally, around 9am they open and I go in there wanting to be as quick as possible - get the pens, get out.Instead I had 20+ mins in store, going back and forth to the till, figuring out where stuff was, how much it was and how their 3for2 "promo" works. Main gripes are:1) stock is seriously low. I'd understand more if it was just after back-to-school week, but this seems either lazy or poorly managed2) 3 for 2 offer across all the same brand Frixion pens is somehow not a mix and match promo! So you need 3 of the EXACT same Frixion set, which due to issue #1 is impossible!3) half the stock isn't even priced and doesn't everyone love being surprised at the till?4) they've mixed some £9.99 pens amongst the £6.99 pens (that look very similar but one has a rubber grip) so even when you think you finally nailed the 3 for 2, it comes out as £23.97 instead of £13.98 and you gotta go back again because who spends that much on 6 pens?!!Only positive is that the guy at the till did try to help and seemed to understand my frustration.
November 2022 by Angela Onissi
Very poor service
October 2022 by Ava Abdool
Staff dont have a clue, also closed within their opening hours.
July 2022 by MATTHEW cloke
Lovely staff. Shame its not busy any more!
November 2020 by TorgutM
Kids mother popped in for a tenancy agreement. Firstly, the prices have jumped up from £6.99 for 5 forms to £16.99 for one.More annoyed though at the rude service received at the checkout. Someone must of been having a bad day at work.
September 2019 by Jay Patrick
not a bad selection of things! expensive as expected befter off going to ASDA up the road!
April 2019 by Flame Fox
Loved the place. Books, writing and drawing tools and everything was well organized. Even magazines! That's impressive. Keep up the good work, you guys! What I didn't like is the missing Strike books but I guess it was just for a while. The cashier was careful and extremely friendly.
November 2018 by Christos Charamlambous
Small branch but has all the main items
October 2018 by Dounia
Bad experience. One of the staff members (who was a quite old lady) is horrible. She was so rude and not helpful at all.
October 2018 by Michael Elias
Unfriendly staff, thereâ??s nothing else to it. Particularly the old woman with the rose tattoo on her back:)
September 2018 by SweetLittledevil
Bad experience. One of the staff members (who was a quite old lady) is horrible. She was so rude and not helpful at all.
April 2018 by mark gand
Very helpful staff.