November 2023 by Paula
The employers of this site are very rude, especially the lady , she yell at the customers, and they speak in another language in front of the customers. How is this possible?????Next time I'm.gonna record and I'm gonna make a complain.Please chose your staff wisely
August 2023 by Mogos Zerai
Very bad customer service very rude, I will never come again
July 2023 by tom chernota
Very HIGH PRIME DIESEL PRICEs!On the other hand one the BEST HOT DOGs in town.
May 2023 by C B
( BP MONEY MAKING SCAM ) please don?t use no Bp petrol stations especially the one in St John?s Wood. I?m absolutely astonished that I was fined £100 by eurocarparks acting on behalf of Bp. Please all drivers avoid this petrol station at all costs . I pulled in filled up my car with petrol went to pay and then pumped my 4 tyres with air , then went to wash my hands and for that I was fined £100 because I was over the time limit which by the way is 15 min. Yes you heard that correct 15 min. How on earth are u meant to do all of the above in 15 min. And bare in mind I went late at night when it was empty imagine in the daytime when there might be somebody in front of you and you are waiting. Please!!! Do yourself a favour and do not come here at all for anything. Your better off going to esso or Texaco they at least have a 30 min time limit.
May 2023 by Peter Colbeck
Only go here if you want to be grimaced at by the staff. Their idea of communication is through grunts and grimaces - there is no respect or recognition for you as the customer. A very unpleasant experience and one I will not repeat.
May 2023 by Jegan Arumugam
Night Staff so moody, they?re not friendly never warm smile with the customer
April 2023 by Afzal Miah
AVOID THIS PETROL STATION AT ALL COSTS!! MONEY MAKING SCHEME FROM EURO CAR PARK FINES!!!!On 25/11/2022 - at the St John?s Wood BP petrol station in London. I entered the petrol station forecourt on a dark winters evening at 17:34 where it will be near impossible to see small signs with parking limits which do not have lights above them.The reason why I entered the petrol station was because my tyre pressure warning lights (TPMS) had turned on inside my vehicle. To be on the safe side I entered the petrol station to check I didn?t puncher my tyres and if not punctured then to put air into my tyres and be on my way. Upon entering there was another vehicle that was already on the tyre inflator machine who walking around his vehicle and putting air in all 4 of there tyres (normal thing to do in the winter). I had to wait around 15mins for my turn and paid a pound into the inflator machine in cash. The petrol station itself was very old and the machine was very old and slow. Also not knowing there was time limit I too put air into all 4 of my tyres and left the petrol after my (TPMS) warning lights had turned off.I entered the the forecourt at 17:34 and was out of there by 18:00. I spent a total of 15mins waiting for the person in front to finish and another 11mins inflate my own. I have received a £60 fine which now going to be £100 because this my 2nd appeal and gone over the 14days discounted price all because I was entered a petrol to do the correct thing and inflate my tyres and not cause harm to myself and most importantly to others on the road.I have asked euro car parks to check the petrol station CCTV for proof of why I over stayed which they responded to was - ?We are in receipt of your communication that you were using the facilities on site on the day in question. However, no supporting documentation has been provided? . How do you send supporting documentation for using a tyre inflate a machine? That beats me!
March 2023 by Shourav Choudhury
Bad experience?checking the price for few items and buy 3 items and want to do more shopping but shop man telling me to go .. I felt very upset.?they don?t want customer to buy there product .
December 2022 by Mohammed Khan
The person working tonight is quite rude. Needs to learn some customer services.And what?s the point of collecting points if they can?t be redeemed anytime.
November 2022 by Houssni Zouhair
I like this petrol station, they have nice toilet and service is good . However, occasionally their BPme system was down. So I couldn?t get my point .
October 2022 by Celia
Didn't accept my collect plus parcel even though the website clearly lists them as drop off point.
October 2022 by ?????? ???????? Moroccans in Britain
I like this petrol station, they have nice toilet and service is good . However, occasionally their BPme system was down. So I couldn?t get my point .
June 2022 by Hazlo
Needed a toilet . Godsend. 24 hours. Outside door. Nice and clean. Thank you for small mercies
April 2022 by Tariq Malik
Veera is a great employee the service is always great. Has a smile every time I visit.
October 2021 by Garth William Jones
Fill up here all the time but due to petrol shortage I can't take the chance of running out of petrol driving there to find if they have any so I tried to call beforehand... but my calls all remain unanswered. Looking forward to going electric. Service here is non-existent!
