January 2024 by Alketa Begu
Very fast service.
October 2023 by Josh Seward
The worst customer service I?ve ever experienced- advertises the wrong cerave moisturiser on there website and wanted me to pay for return postage when they sent out the wrong product. Also I had to keep calling them back and wait 10/15 minutes each time for them to find my order and take my name. Shocking!!
February 2023 by Alan
Best place to go! Been using them for years!!!Went to their website yesterday and it appeared down? Not sure what that's about? Hopefully maintenance or something...
January 2023 by Alan S
Best place to go! Been using them for years!!!Went to their website yesterday and it appeared down? Not sure what that's about? Hopefully maintenance or something...
September 2022 by Nabin gc
Not too bad . I had not quite good experience when I asked for the medicine. Just got the wrong one .
July 2022 by R M
Rip off ?profiteering of other peoples misery,,,covid home test £5.99 at this pharmacy?.boots and Tesco 5 minuits away have same test for £1.99 ?avoid this place.
June 2022 by Flux De Fleur
Absolutely love the staff and the professional & confidential service they provide is above all?thanks so much Lords I highly recommend this pharmacy for all your private medical needs :)
February 2022 by Puneet Chadha
The best pharmacy in London with the superb service from these fantastic pharmacists, if you would like the best private healthcare in London - this is the place to go!
January 2022 by Ismaeel Aurangzeb
Do not go to this pharmacy, it is absolutely day light robbery. 40 pounds for ONE lateral flow test is absolutely ludicrous. I get that It?s a private pharmacy so will charge for its services but this is honestly ridiculous. Taking advantage of desperation in a global pandemic and charging 40 pounds for a single lateral flow test is just crazy. Massive rip off and not worth going here at all.
January 2022 by Isabel Nugent
The staff were lovely with my fit to fly test. However, they did say it would be "closer to 12 hours" out of the 12-24 hour turnaround, and it ended up being 22 hours. Not their fault on the timing, but it would've been nice to have a more realistic timeline. Incredible service aside from that.
December 2021 by Nade Deeb
One of the best pharmacies I?ve ever stepped in staff quite helpful Jenna and Sam the best take the Covid test came back negative treating me with the upmost respect highly recommend anyone looking for a Covid test or any pharmacy needs in the UK I recommend Lords pharmacy.
November 2021 by Mace H
I always get a 5* service from Lords pharmacy. Nothing is too much trouble for the staff. Fatima is always on hand to help me navigate through the often confusing rules around PCR testing. Myself and my family members do all our tests through Lords pharmacy. I know they are efficient and most importantly reliable, I have had private prescriptions done there as well as used their many services. Their opening times and location is really convenient too!
October 2021 by Andreas Morphine
I felt lost in the middle of London not being able to be promptly and effectively tested for the 2nd, 5th and 8th day of quarantine. I had previously ordered a kit for personal testing before arriving in the UK. My kit was lost by the RoyalMail; therefore, I had to find an alternative solution to have myself tested and set myself free from the torments of self-isolation. Under these circumstances, I kept looking online for in-clinic examinations regarding the PCR testing. Unfortunately, the certified 5-star evaluation clinics were ridiculously expensive, whereas the cheap ones were mostly unreliable. By searching and searching, I eventually found Lord's pharmacy which had very reasonable prices for PCR testing in comparison to the other ones. I immediately called them and the morning shift employee accepted to see me and my girlfriend as fast as it could possibly get. In a few hours, we were there to have ourselves tested. As a matter of fact, the tests results were successfully delivered by the next day and in a few hours respectively. Simultaneously, the staff acted very responsibly by immediately submitting our negative results to the governmental PCR system. We could not be more delighted than that. Worth every pound of the price. 5/5 stars. I would return for sure. Thank you, humans and best regards.
October 2021 by Phil B
Superb 6 star service from the A team- being a frequent traveller for work and pleasure with the family I have used Fatima and her team who deliver 24/7 on pcrs and fit to fly as well as being able to calm me down and guide me through covid hell with practical no nonsense advice recently when 2 of my family members tested positive - nothing is too much trouble for the team at lords . If u want to receive 6 star treatment from a down to earth team who will deliver covid testing results at any hour and answer your calls personally this is your first and last stop .
July 2021 by sabrina amer
Amazing service, staff made me feel at ease about my PCR test, results arrived on time. Pharmacist was very knowledgeable and helpful. Will def be going back. Lovely selection of beauty products to chose from I was even able to pick up some essentials for my hols.
