October 2023 by Joseph Ball
I returned a Smart TV that I found to be faulty. They looked through the box. Declined replacing or giving me a refund on the basis that they couldn't redox and sell on. As they removed it for my 6 mile round trip home they left the remote. Instructions batteries and feet for the TV out of the box. I've tried to call the store. And I'm put through to a fax tone . These franchise stores are terrible at customer services and it drastically needs to change.
September 2023 by LetsGoooJamzy ?Jamzy?
Exceptional customer service by Sam. I was struggling with the online process and it was really frustrating and outdated. I decided to pop into the store and Sam made everything absolutely smooth and easy. Amazing guy and great customer service!
August 2023 by Vinaya J
Worst argos store I have been to till now. They don't even know what their job. They explain even a basic thing about what they are offering. Had worst experience while making a purchase through argos card
June 2023 by Wayne Liu
I was fortunately enough to be served by Berly , the manager, today at the store when I attempted to pick up my parcel. Firstly, she accused me not telling her if it was DPD or Argos parcel to save her time. Afterwards, she nicely asked me to show the proof of ID and again trying to act difficultly saying my fingers covered part of my name on my driving license. At the end she sincerely put down the parcel on the table and walked away immediately, without any interaction. I would suggest her changing her job, rather than spreading negativity towards customers unnecessarily as a ?manager?.
June 2023 by Daniel H
disinterested staff, rubbish webchat, phone requires you to jump through a million hoops before getting to speak to someone - I don't like Amazon but it's WAY easier to deal with them
June 2023 by M
disinterested staff, rubbish webchat, phone requires you to jump through a million hoops before getting to speak to someone - I don't like Amazon but it's WAY easier to deal with them
May 2023 by Jason Wilkinson
Excellent customer service, somewhat busy, easily collect order from store via online store, very friendly all on level 0 plus wheelchair accessible
April 2023 by Sophia Anastasia Zikoudi
AWFUL SERVICE from the manager Bernie. I ordered the wrong Apple earphones and returned them within 3 minutes of buying them and requested to swap for the one I needed. Instead of being polite she said it was my FAULT I ordered the wrong one and said she won?t do anything about it. Every other Argos would have happily taken it back. She was obviously having a bad day but no need to take it out on innocent customers. Really awful service
February 2023 by Tiena Mason
I was served by Vijaya, she was really helpful to find a delivery time to suit my schedule and my appliance was delivered with ease and delivery driver service was amazing.
December 2022 by Ally S
In with my Xmas gift smart watch and Berlin (large build, short hair, black female) goes straight away 'no refund/no replacement because the package has been opened' I ask her what about customer rights?? Her shocking reply 'THERE IS NO CUSTOMER RIGHTS' !!!Luckily the young lady (bless her soul!) at the till was more responsive and processed the refund!
December 2022 by Zodiac
Terrible experience with argos Westfield centre, they don't send any mail or messages regarding the delivery and it goes back to the sender
December 2022 by Melinda Sessler
Terrible customer service. Ive been there today. The black lady was so disrespetful and rude.
December 2022 by Samora Omuodo
The store is automated and it was a wonderful experience shopping in there as you just select what you want and go pay for it effortlessly.. Some of the staff were not very friendly though..
December 2022 by John T
Ordered an item for click and collect at this store. Waited 20 minutes only to be told that they don?t have it (even though I paid to reserve and collect the product). No options offered apart from go to another store. Argos in other branches are usually really good but this store and it?s staff are below par and probably need some refreshed training.
December 2022 by Dario Rosero
The lady at the paid in store collection point was very rude, walked away as I was talking to her. 12th at 13.25
