March 2024 by George James
Truly appalling service. Doors locked before closing time. Ignored at the door until closing time and then refused entry .The staff shouldn?t be working in this industry. Truly disgusted
March 2024 by Kevin Allen
Only gave Newman Chemist one star as you can't give none.Seems that Newman now run what used to be Paydens at the Oakhill Health Centre.And what a complete mess they are making of it!Paydens used to be open until 10pm on weekdays and until 6pm on a Sunday.I went round on Saturday afternoon only to find that they now close at 1pm and don't open at all on a Sunday. Fair enough. I'll come back when they are open.Sign on the door says they now only open until 6.30pm on weekdays. Quite a reduction.Tried again this evening, getting there at just gone 6pm to be told that they had locked the doors and weren't letting anybody else in.I managed to get in when somebody was coming out. There were about 14 people in there waiting to be served and the pharmacist I spoke to explained that they were unable to cope. She was helpful, (as they always are) but the manageress who was overseeing this chaos couldn't give a toss and just said, "tell him we'll return the prescription". She was no help to me nor to anybody else. Totally useless.Some genius has decided to cut opening times by three and a half hours every weekday and staff are now overwhelmed by the number of customers. It's not rocket science.
February 2024 by Tom Stubbs
These are the people who took over from Paydens? I went to collect my prescription at 9:20 on Thursday to be told that the pharmacist wouldn't be in for another half hour. I went back on Saturday and they closed at 1, and are shut all day Sunday. During the week they open later and close earlier. Not hugely impressed.
January 2024 by Jill Gilson
I have been a client since the 1980s always polite, extremely helpful. I am moving temporarily soon and unfortunately I have to change my chemist, but when I am returned to my previous address I will also return to this pharmacy. Never had a problem that they could not solve.
November 2023 by Monty Seale
Very good and friendly
October 2023 by Alessandra Napoletani
Very friendly and helpful staff.Always happy to help.
June 2023 by Roy L
Wonderful service and staff.
April 2023 by Alex Bennett
The lady in here was incredibly rude. Staff weren?t helpful at all. Appalling service
March 2023 by fiona gane
Great local chemist. All the staff are really helpful. I have had a lot of medications over the last year and they have really looked after me.
January 2023 by Richard
This pharmacy is just the best locally.
April 2022 by Nannette H
sell defective goods and then refuse to give refund
January 2022 by O H
Attempted to collect box of LFTs. Having received order confirmation via NHS ordering site, I arrived only to be told they had none in stock. The problem was how this was communicated - with a high level of irritability towards my request for collection?! I was told to come back after 4pm when new stock was expected to arrive. I did that, but was told the stock hadn't arrived but again that information was delivered with some significant exasperation - even though I had simply returned as they requested! I was told they would put a box aside for me when the next order came in and to call first to check the order had arrived. I did that today only to be bluntly told that no such thing had happened and that further "that's not the sort of thing that we would promise".I appreciate they must be extremely busy at present, but that doesn't at all justify their treatment of people walking through their doors. Unbelievable animosity towards a member of the public simply trying to get some LFTs to keep myself, my family and those around me safe. Avoid at all costs if you would like to be treated reasonably, and use one of the many other pharmacies/chemists nearby whose service is infinitely better
October 2021 by paul grundy
Very helpful and friendly.
August 2021 by Louise Frewin
Always friendly and helpful. Very caring people xxx
March 2021 by Entika Muller
The staff were so helpful and friendly, really put me at ease and gave me advice on medication. Also Went the extra mile for me and put aside a Pacific brand of medication. Very professional, polite and helpful. Great chemist.
