November 2023 by Olexandr Polishchuk
Really bad experience. Pharmacist was often not available for the opening hour when I tried collecting prescriptions for my kids in the morning. Today it reached new heights - they put message that pharmacist suddenly has 30 min break after myself and several people were waiting in a long queue. Those things should at least be communicated clearly and in advance.
October 2023 by Richard Brownnutt
Often long queues. Came yesterday and they had my order but it hadn't been signed off so I couldn't be given it. Came today and queues were even longer so couldn't get it before car park ran out!
May 2023 by mai tee Dez
Hopeless and stinking attitude!!
April 2023 by tom ansell
Hopeless?.took 3 days to get in a prescription. No one answers the phone. When I came for the 3rd time to pick it up they told me come back in 15 mins - they hadn?t even got it together after all that time!
April 2023 by Kati Jane
Very helpful!
February 2023 by Tracy Coombs
There very helpful and caring
February 2023 by Samantha Gladwin
Got what I needed
January 2023 by Alex
Dispensed me the totally wrong medication. Got home and found out. Cannot get through on the phone. Always late too order your medication too
October 2022 by joy o'neill
The worst customer service, they always contacted my doctor for my prescription, I went to collect it as usual to be told they don?t do that anymore and I had to contact my gp, I have no problem with that but not to be told before I had to go with tablets for 4 days. Whenever you go there one person tells you one thing and someone else tells you something else
August 2022 by angela Brookes
i rang the store because nobody could get my prescription, i spoke to a guy named stuart. he did everything he could to help me, he went that extra mile and sorted it all out for me.AAA* fantastic service, thank you so much for your help. best service i have ever had. credit to this guy. brilliant.
May 2022 by P H
Really slow service. Most of the time they don't have medicines in stock. Staff needs more training. Have no respect for the customers. Never say hello when u go there.Please please give extra training and manners to the staff . Will avoid next time...
April 2022 by Tamar Brandon
There seem always massive queues even there are three people behind the till :(People are always frustrated standing in a queue because they know it's going to take ages. I had many occasion of seeing frustrated or angry people arguing for the queue. And I know it's not people issue it's because they are served really slow.I had much better experience with tesco Pharmacy. Lesson learned no more prescriptions from Asda :(((((Asda Sutton today in the afternoon was really disappointing :(
November 2021 by Catherine Andrew
They are efficient, helpful polite and we'll organised. An excellent pharmacy to use in Sutton.
September 2020 by Andy Gairn
Was given a home delivery without even asking, well pleased.