December 2023 by ROSE
Really helpful pharmacist Khalid. Very kind staff and clean facilities with range of products
November 2023 by Moti Khosla
Consistently open 10-15 minutes after opening. Pharmacist prescribed the wrong items repeatedly
October 2023 by Stephanie Holder
Great pharmacy lovely helpful staff but it's a nightmare to get through on the phone that's the only problem.i have
August 2023 by Victoria Lord
I visited the Boots Pharmacy store located at 2, Station Road, Cheam, Sutton, Surrey SM3 8SW (UK) on 18/08 to purchase some medication for my son (who could possibly be at risk of anaphylaxis due to repeated wasp stings. I keep emergency medication on hand in the event he is stung by a wasp again whilst we wait for a referral to an allergy specialist). My son was due to spend the weekend with his father, who had mislaid the medication that I had previously supplied.I spoke to the pharmacist, Sana, who advised me according to my son's needs and as I was due to make payment - I broke down into tears and was unable stop or catch my breath. She asked if I wanted to go into her consulting room, to which I agreed and she accompanied me in, sat me down, gave me tissues, listened to me talk, listened to my fears about my son being stung again by a wasp, hugged me and then gave me further professional medical advice (which I will follow up). After approximately 10 minutes I regained composure, paid for the medication and left.I suppose the point of this lengthy review is not only to illustrate her professionalism, knowledge and customer service, but also her humanity. If she had let me leave the store in a state of panic and anxiety, I could have easily not paid attention to crossing the road (for example) or crashed my car etcHer actions made a huge impact on me and I will be revisiting the store to thank her myself and I feel extremely strongly that she should be recognised for her actions.
August 2023 by Jessica Faulkner
Awful experience here, the older pharmacist (can?t remember her name) was very rude. Unwelcoming store with very poor stock, will stick to Sutton.
June 2023 by Pat De
I have been using this pharmacy as my nominated provider for my NHS prescription. Typically, my wife has been the one to pick up the prescription on my behalf. However, during my recent visit to collect my prescription, I encountered some uncomfortable situations with the counter staff. They began asking me unnecessary questions and, to my surprise, they even asked if I possessed a form of Photo ID to verify my identity. It seemed as though their motive behind these inquiries was influenced by my Asian appearance, especially considering that my wife is white. I'll leave the rest to your interpretation.
June 2023 by Mick McNulty
Good, but Boots is going to shut 300 stores, So I don't hold out much hope.
May 2023 by Paul Del Rio
Had to wait for another member of staff to arrive from home to store with card to allow prescription to be raised! At the end, I gave up waiting. Range is very limited, shelves half empty. Staff just standing around on their phones when they could be filing gaps on shelves or facing up. Shop looks untidy.
October 2022 by Dominic O'Dea
Untrained and unprofessional staff, have had eye issues in the past and just needed drops, was told I couldn?t buy it without a hospital referral! Absolutely ridiculous as I have never had this issue in 22 years.Went to the pharmacy across the road, was in and out with the drops in 2 minutes, no issues.
June 2022 by Kerry Parker
The rudest most unhelpful pharmacist I have ever come cross...Avoid......refused my prescription for cream...?? And said go somewhere else....
January 2022 by Rosh R
A small but friendly pharmacy fitting for the size of Cheam
August 2021 by Imogen Holbrough
I'm not really a fan of how small this branch is.... The product selection is very limited and that has made me hesitant to not waste my time over the years. If I've ever needed basic health stuff when in this area I've usually checked Little Waitrose or the Sainsbury's Local first.
August 2021 by Jon Harris
It's only a small branch so they don't have the full range of products and services, but they do have a good pharmacy with an excellent repeat prescription service.
August 2021 by John Towers
goods are too mixed up and signs at the end of the isles are incorrect
January 2021 by Cheamchap
Very busy. Mainly for collecting prescriptions
