January 2024 by Anlyn V
Keeping the products in the store right in the heating direction when it says on the label to keep them in a cool place? I'm worried by the quality of the products sold, they were warm to touch! Real shame no one seemed concerned when I mentioned it to the ladies in the store.
October 2023 by Mack G
Very helpful.
September 2023 by Sam Hui
This is a busy store and it made me feel like disturbing the balance of work when I step into the store. Sorry to bother.
August 2023 by Adam Lawrence
Great service from Danny!
October 2022 by Natalia Anna
I've been to the shop a few times in the last few months and the customer service is so poor from one of the girls working at the till, no hello, no thank you, no smile, she looks as if this job is her punishment. Puts you off from visiting. The shop is not cheap, I think the customers deserve a bit more effort than just a sour face.
August 2022 by Dorothy Brown
Michelle at the Sutton shop was extremely helpful and I wish 2 give a rating of 10plus
May 2022 by Tom Fulton
Amazed to see good comments about Michelle !!! She is the rudest shop assistant I have ever dealt with. As an 80 year old female, very experienced in on line ordering, computers etc she treated me as if I couldn't understand emails!! Told me to 'Move' away from counter until she checked if my order had arrived. Turned out it hadn't even though I showed her an email confirming it had been delivered to the store. I asked for a refund as I was leaving the UK and she told me I would have to apply on line even though I had ordered and paid for it in Sutton Store. She relented finally having spoken to customer services. At this stage I had been in the shop for half an hour . She INSTRUCTED me to move to the middle of a small queue of three people and wait. I said I had been there for half and and was in a rush she snapped back immediately that I had only been there fifteen minutes. Couldn't believe her attitude. Appalling. I did eventually get a refund. My husband and I have been loyal customers for at least twenty years and have never been treated in this way before. Will never visit Sutton branch again Will just order on lineDaphne Fulton Account in name and Tom Fulton
April 2022 by Lorraine Brown
Very good service by a young man called Daniel he?s very knowledgable about the products in the store,he?s also very polite so that?s my reason for 5 stars !
March 2022 by juan carlos Ceballos
I usually get my supplements at Holland and barrett Sutton, the staff is very friendly and helpful specially Michelle she always help me to chose my supplements and always let me know of the promotions. I would recommend you to visit the shop. Thank you Michelle
August 2021 by Julia Vi?t UK
Just went for collecting and returning some orders. The lady named Michelle was very helpful and friendly, great customer service! Thanks.
August 2021 by Jennifer Gardiner
They are very helpful
September 2020 by sarah m
Love this place its where i get my lavender over the years staff are like friends now always happy and welcoming amazing helpful and caring and with this virus about they have carried on being the same amazing store and lavender and other items too
June 2019 by Mike Hall
Never had a problem here. Check out the fresh refrigerated food, which is often reduced price!
February 2019 by Ewelina Dziedzic
Not professional service. The shop is open until 6, but it closes 5.50 not nice saleswoman did not open the door because she said that everything has already been counted and closed. I ran to get there but unfortunately the rude saleswoman already closed the door much earlier and cleaned the store! I do not recommend
December 2018 by datt Gan
Good quality not the usual ordinary ones like centrum multivitamins