July 2023 by Mary Moses
Thank you James for your awesomeness. He was professional, courteous and happy to answer all the questions I had yesterday. Keep up the great job James.
June 2023 by Fiona Whiteley
Exellent service and always without fail all staff members are happy to help. They are always smiling and I never see a miserable worker ever.
May 2023 by Rakesh Gupta
This is a busy bank but has all the facilities to carry out any transactions quickly, including staff who are available at the counters for anything that can't be carried out at various terminals. Be prepared for a wait but the staff are very friendly and welcoming. Park at Morrisons or B and Q.
May 2023 by Asif Faryad
Extremely slow service seems no urgency from staff
April 2023 by NEUZA FRANCCC
A lady working there Called Zoe blond lady was standing infront of me for so long chatting to another lady about kids instead of helping and doing her job for about half an hour. She was staring at me and she could see that I needed assistance but she carried on talking and even mentioned that she doesn?t have anything to do. Poor customer service. It?s not the first this happens there should be more professionalism
August 2022 by Becca Bendelow
Having recently set up an account with Lloyds using the account switching service, I received a courtesy call from Sam at the Sutton branch regarding my new account and how things were going. I'd had an issue when setting up the account and mentioned it to Sam, who then went out of her way to help resolve it within a few working days. A great start to banking with Lloyds, thanks Sam!
August 2022 by DF BR
It says open on website but I went there it's locked. Shame on you branch won't tell the correct
April 2022 by Billy Habgood
I had an amazing experience today came in opening a account the wonderful lady that helped me with everything I needed her name was Samantha if I could give more stars I would thank you for making me feel welcome ?
April 2022 by Courtney Watts
I needed help to sort a few things out, Louise was very patient and resolved it very quickly, the staff are lovely
March 2022 by C W
I always find the service at Lloyds Bank in Sutton extremely professional. Yesterday I needed advice with several issues. Sarah Henley helped me complete each one whilst explaining everything in a way that was thorough and reassuring. Sarah was very knowledgeable and nothing seemed too much trouble.
February 2022 by Alessandro Borrelli
Customer service is always quick and smooth. Staff is very kind at this Lloyds branch, it's a pleasure coming here everytime.
January 2022 by Katie Cleary
Gentleman who was on the desk was rude and very unhelpful! The young lady who stepped in was world's apart but took 10 minutes of the man virtually yelling at me for her to step in!
August 2021 by Anca Char
I was yesterday to them for certificate my copy of passport ( they had just to write? Original seen by me ,certified to be a true and fair copy of the original? ) , they was very rude staff, unprofessional ,I definitely will not recommend to no one .They just didn?t want to do !!!The most bad staff and manager!!!Bad place ever !!!!
August 2021 by na p.
One of my favourite traditional banks before the other banks popped up.
October 2018 by J Marmont
Yeah not always the fastest place but everyone who's ever served me has been polite and courteous, nice staff.
