March 2024 by Patricia Thornton
Tried to purchase lingerie on Sunday 10th. Only one person on the checkout who rang the bell many ti mes for extra staff. I gave up, there wasn't even one member of staff visible on the floor.
March 2024 by christina Aldred
After many visits to store last few months and being a member of M&S Club - visited 29.02.24. !! Restaurant - no food available - excuse today - no staff - no hot food - only snacks & drinks !Usually it?s the dishwasher out of action !AndNo chef !Definitely lack of staff !!Then said tills not working - closed restaurant down !Umpteen people upset !All people turned away !!NO staff !Not good enough !!!Seriously M&S get yourself together !!!!!
December 2023 by MTeresa Dust
No staff on the floor. One lady who works at the Café located in M&S showed me the way to school uniform and she( Nancy) was very kind, helpful and superb friendly. M&S needs people like Nancy. 5 stars to Nancy, 1 star to M&S because one gentelman who works on the till was apologetic and honest.
December 2023 by Logie
Staff are always so friendly and helpful.. even the security help lol
October 2023 by Brenda
Snagged a few bargains on the " final reductions rail. " . And bought some full price fabulous flared ? jeans. Had a delicious flat white and a sandwich in the cafe. ( wish someone would fix that broken light over the cafe counter area. It's been flickering for months. Shocking ? ?).
October 2023 by Maz
Had a quick look around, not very inspired though.A lot of the clothes hanging up looked as if they needed ironing.
August 2023 by Bobbie Samuels (Bobbie)
Nice store. Lovely foodhall with lots of choice, in store bakery.Large selection of clothes, beauty products.Cafe upstairs is very nice too
August 2023 by Helder Rodrigues de Araujo
Really good variety, use it mainly for click and collect, occasionally buy some clothes and visit the food hall located on the ground floor. Have always found the staff pleasant and helpful!
July 2023 by Bobbie Samuels
Nice store. Lovely foodhall with lots of choice, in store bakery.Large selection of clothes, beauty products.Cafe upstairs is very nice too
June 2023 by Miss Ama
I was delighted to find a dress here that I wanted which was out of stock online because it's a great dress and was on sale. The fitting room attendant wasn't friendly, the poor lady looked tired and like she hated her job, maybe she needed a break, I hope she got one.There's an M&S food hall which is great, but I didn't go there
June 2023 by j r kataria
This is a very good shoping center, you can purchse here diffrent kind of products such as cloths both for male and females, fruits and vegitables, drinks, snacks and many more items. Staff is very cooperativ.
April 2023 by Dan P3123
Visited the food hall, good selection of food, good meal/dinner deals.Lovely food as always.Not the biggest food halls but still decent
April 2023 by Music Lover
Everything is of the absolute highest quality, from the delicious food to the superbly made clothes. No other retailer comes close in my opinion.
March 2023 by Ana Tacardon
I went shopping for my husband?s outfit for work party at M&S Sutton. Shop assistant, Selina was amazing. She helped me choose the colour of the shirt that matches the blazer I?ve got for my husband. Helped me order the trouser to go with the whole outfit. Superb customer service! Thank you very much Selina!
March 2023 by Stephanie Parker
Poor service today in the MS Cafe. Understaffed and practically nothing available from the menu, including baked beans for the jacket potato. When questioned why they couldn't just buy some from the MS Foodhall downstairs, the response was, 'we can't do that.' Absolutely no shame, management needs to step up and find solutions.
