January 2024 by Sami Afridi
Superb customer service. The pizza was delicious.
December 2023 by Rana Choudhury
Took about an hour for delivery. Had the worst pizza ever. Tasteless piece of rubbery tyre !!! First time and last time Papa
October 2023 by Sian Couldridge
Waiting 2 hours, really unhelpful when I called, it arrived cold, really
June 2023 by Jessica Faulkner
I ordered from here last night.I waited a long time for the delivery, the tracker was not updated so I couldn?t even see the expected arrival time.The crusts on the pizza and garlic bread taste burnt and the chicken only came with 9 pieces not 10. Next time I?ll stick to dominoes!
May 2023 by Jorge Caldeira
Waited 1h for delivery, 45 minutes after their tracker said it was cooked. Food was barely warm and rubbery. Toppings were sparce as well.
April 2023 by Milan Chhatralia
I ordered from Papa John's Carshalton at 11pm but they cancelled the order as they close at 1130 which is fine, but I have not received my refund and it has been well over a month.
February 2023 by Sean C
Took over an hour for delivery, which by corporates standard is very slow.They also forgot to put in 2 dips that I paid for. Yes it?s only £1, but that?s still £1 I?ve worked for.The garlic bread with cheese tastes just like the awful fake butter garlic dip they give for free and so we couldn?t eat it.The pizzas and chicken side were nice however, and that?s why I?ve awarded 3*.Have had worse deliveries in my life but I?ll not be ordering from here ever again.
January 2023 by D ?anli
Food was hot and nice when delivered, but it took an hour to get here after having called them twice. I live 5 minutes away and it should have taken 20 minutes. It took an hour because they didn't check their incoming orders. No apology, one of the guys I spoke to over the phone kept talking over me, wasn't listening to what I was saying so kept having to repest myself. Not observant, next time I'll just collect.
January 2023 by Taliana Naiken
I am extremely disappointed with the customer service. I?ve ordered a pizza not knowing there was pork in it, I?ve called the restaurant to explain that we don?t eat pork, hoping that they would change the pizza. Instead they started screaming over the phone, and defending theirselves. Which was really rude, I?m just so shocked and mostly disappointed. All they could have done is swap the pizza, instead of making the situation so long. When I asked if I could speak to the manager they said the manger wasn?t here. I wouldn?t consider anyone ordering from this place, it?s a NIGHTMARE!!!!! Looking back to previous reviews seems to be repeating itself.
January 2023 by melanie evans
Yuck.. ordered pizza on boxing day, today took over an hour from order to delivery and it arrived stone cold.. unedible...Also gave the driver a fiver tip as it was boxing day...Not chuffed!!!
January 2023 by Masher
Disappointed stuffed crust cheese was like rubber and paid for ground beef got about 10 bits, all in all pretty nasty.
December 2022 by Oscar Chomiczewski
"There has been a problem with your order." ATLEAST MSG ME IT TO MY PHONE NUMBER AND NOT MY GMAIL I NEED A REFUND NOW
December 2022 by Courtney Mckay
Monday 12/12/22 . 20:27Food was delivered cold with a hair in it spoke to the 'manager' who refused to give me his name over the phone and didn't apologise about the hair in my food and told me 'these things happen what do I want him to do about it' very rude and highly unprofessional.Didn't refund my foodCan not believe the level of rudeness and unprofessionalLast time eating with them
December 2022 by lorrainesH3317HP
My pizza was cold when it arrived when I spoke to someone on the phone they wouldn?t send me a hot pizza took them 35 minutes to deliver 10 minutes up the road and when I called to say my pizza was cold and wanted another one as it?s not cheap he said no ? wouldn?t recommend this to anyone it?s a joke for such a well known pizza place too absolutely ridiculous
November 2022 by William Joy
Had an awful experience ordering from here. They had "technical problems", but took 2.5 hours and 2 requests for an update for them to tell me that they had given up on sending my order.
