July 2023 by Usman Khan
Friendly and fast service. I had some specific questions about some products and their suitability for my skin and the lady knew exactly what I needed!
June 2023 by Loki DD
It was a pleasure , as usual, very helpful staff. +1 for Peyton ??
May 2023 by Sura
Worst lady at till. Harrassing the customer and accusing the customer who came in at 4:00 pm and refused to take the payment. But she took payment from other customers. Looks like their internal staffs has ego clash. Will not visit this place again unless TheBodyshop fires this lady!
January 2023 by Poonam Jain
A typical Body shop store with good collection and the general offers. Great staff too!
October 2022 by Krinzel Shah
Reasonably stocked outlet though appears small from outside. Convenient location on the high street. Membership provides discounts and benefits.
December 2021 by Rose4
Highly recommend "The Body Shop" & it's loyalty club, "Love your Body Club", where realistic rewards are offered, honest sale promotions regularly provided without any gimmick tactics & products really lovely. Customer services are equally very helpful, polite & efficient, as are delivery services used by "The Body Shop" (DPD UK & Hermes). Our Sutton Store ladies are always extremely polite, friendly & helpful, as were Kingston branch recently visited. Both stores immaculately clean, well organised & products beautifully displayed. Their advent calendars are wonderful & it's great to be able to order online for delivery direct to your relative's door. (It's only a shame that "The Body Shop" do not operate a universal link ie., between their French & UK stores for example as we have French relatives whom I'd arrange direct delivery to). New products always being presented in store/ online (click & collect also available).Ordered some excellent gifts towards Xmas at half price, benefitting from a free gift (worth £28), free delivery & received £15 rewards off next purchase(s). Items were placed carefully in porch by both delivery services mentioned (as requested), arriving carefully & well packaged.Finally, several family members have both problematic &/or sensitive skin; to date, we've had no issue with any product which has proved both luxurious & beneficial. Super company who deserve to do well ?
November 2021 by Ania Lepkowska
Lovely staff at the Sutton Body Shop! They know their stuff, and are very knowledgeable about the products they sell. They are also super-friendly, without being cringe, and point-out offers on the items I like. A very nice shopping experience, and tonight, I shall smell AMAZING!!
August 2021 by Xxx Xxx
Lovely staff and amazing products
July 2019 by Another Production By Jamie
Everytime I go in there I get approached by staff asking me if I want help but they look over me and follow me around like I'm going to steal something. The one in Kingston they dont follow me around or approach me every time I enter the store.
July 2019 by Ewa Piecuch
Amazing team, really helpful and friendly.
April 2019 by Gemma Summerfield
Great service
March 2019 by Karen Barnett
Expensive but staff so friendly and helpful.
December 2018 by Anthony D
Love this shop who wouldn't great products and lovely friendly staff always well stocked and very clean. Always a nice shop to visit.
December 2018 by devaka fernando
Worst customer service ever. Store manager needs customer service training and the staff needs to be updated on their store promotions.
November 2018 by Andrea Carpenter
Really helpful friendly staff. Lovely lady who served me, as well as being knowledgeable about products, she was very welcoming. Great black Friday discounts too today. Haven't shopped at the body shop for years. Will go back again soon.
