November 2023 by Maria Herrera
I am really happy with the customer service from this store. Specially the person who served me called Josmary, she managed to help to choose the right option for me in a very professional way. Also I would like to mention the manager Denisa who answered all questions I had. I really appreciate it, thank you!
October 2023 by Gadget Repair
Great service. Even though the store was busy, I was served in a very professional manner. Thanks
October 2023 by Pernia A
Amazing service i was given a very good deal for my contract and the staff was very polite and professional. Thanks for amazing customer service.
October 2023 by Adeel Ahmad
Amazing strore. Team was really helpful in solving my problem. Everything was sorted
September 2023 by GJ JAYAM
Good customer serviceKind and respectful persons
August 2023 by Tom Dillon
The manager is rude, unprofessional and very sarcastic.Visited today to discuss leaving 3 she was not intrested would not discuss or help me and walked off when asking questions. She never came back and went to another customer.I have made an official complaint to three online.This lady should not work with the public.This has confirmed why I am leaving Three
August 2023 by Sheila Bullock
Busy and far too slow. Phone suddenly worked so left the store. Not as good as virgin media were anyway.
July 2023 by Google user
The manager is rude, unprofessional and very sarcastic.\\nVisited today to discuss leaving 3 she was not intrested would not discuss or help me and walked off when asking questions. She never came back and went to another customer.\\nI have made an official complaint to three online.\\nThis lady should not work with the public.\\nThis has confirmed why I am leaving Three
April 2023 by Andrea Vargas
Nice and friendly team! Very helpful:)
February 2023 by Kevin Cabrera
Really good customer service. The staff is really helpful. My advisor Josmary, she gave me the best option to upgrade my contact. Thanks!
February 2023 by Jose Gonzalez
Really good service. I felt appreciated by all the team. Thanks a lot.
February 2023 by Yeesha Morries
Had a long wait, but the staff were awesome
January 2023 by Jha M
Appalling service! BEWARE THEY WILL SCAM YOU TO PUT YOU ON A BUSINESS CONTRACT!!!!!!The team here will talk you into going onto a Business plan, although you don?t have a business! Then say it is a cheaper option plus convince you to take a fee more sim card plans for around £13 a month.When you stumble across an issue of some sort you are not told you cannot access the 3 app, as you are a business customer you must go through the call centres, who will send you straight back to the store.They are clearly trying to hit targets by scamming customers into contracts that have not been fully explained to you.The Eastern European manager with black hair and tanned skin is extremely UNHELPFUL! As far as she is concerned yoh signed a contract.She is training her employees to take ADVANTAGE of customers which is absolutely awful.If you are unhappy she will hand you a pen and paper and ask you to write a full letter to the ?area manager? to which she claims you will get a response within 28days. YOU WILL NOT!!! There is not other form of contact she will offer to someone above her.The staff in there changes so often and you can see why.She does not care about customer service, she is above everyone, so no point trying.
January 2023 by Gergo Sajben
Not enough staff at the shop. 10am in the morning I had to wait more than 30mins to get service.They need to improve on how to deal with a business customers.I seen this a management issue no basic customer service staff issue.
November 2022 by Dimitre Dimitrov
Very friendly and helpful staff.Thanks very much.
