March 2024 by MH 1996
I?m so excited to be heading to Jamaica ! Thank you Olivia for being so patient and understanding and meeting all our requests, what a superstar!
March 2024 by Betty streeton
Can?t Thank Mia enough for all of her help!! Absolute super star. Was happy to help no matter how many requests I gave her and helped find us the perfect holiday!! Thank you Mia, will be returning to you next year!!
February 2024 by Stacey Redgrave
We visited the Sutton branch today and was greeted by Shona. Shona was amazing! We ended up booking a dream holiday to Disney Florida and she even brought over the manager Amy who is in fact a ?Disney expert?. Both made us feel welcome and we really enjoyed booking our holiday. They were very informative of our holiday and that?s what guaranteed us to book today. They are both an asset to your store and company. We left very happy and excited customers ready to plan the rest of our holiday. Thank you to both Shona and Amy for the amazing customer service they provided. We will definitely be back to book our next holiday with them!!
January 2024 by Janet Foley
Just a brilliant and very helpful shop to arrange for a holiday
December 2023 by Savannah
Thanks so much to Amy for helping me book my holiday to Egypt with TUI. She was amazing, fast and efficient. Great customer service
October 2023 by catherine Jolly
We went to the Tui shop in Sutton today enquire about/book a holiday. We were served by Lisa who was so helpful and easily solved all of our problems.A much better experience then booking on line.We are oap's and she sorted allour assistance needs for the flight. Every Tui shop shouldhave someone like Lisa.
September 2023 by Adelle Biden
Excellent store, staff are incredibly helpful and efficient. Really pleased with the service, I won?t go anywhere else to book my holidays
September 2023 by Vicky Keohane
My partner and I went into the Sutton TUI store yesterday as we wanted to discuss some different holiday options. We were served by one of the managers, Amy, who was outstanding. She listened attentively to our requirements and was very knowledgeable about the different options we could have. She took the time to discuss the different flight times and length of holiday so we got exactly want we wanted with no compromises. I will certainly be returning for future bookings - absolutely brilliant customer service!
August 2023 by Amanda
We just wanted to say a massive thank you to Ursula, the travel agent at Tui Sutton. We were so impressed with all the time Ursula spent with us and for all her advice and support in making our holiday booking. Ursula we could tell that you have great knowledge in the travel industry and take extreme pride in your work, such brilliant customer service. We hope Tui can take a moment to acknowledge Ursula's efforts as we felt we were in the best hands and as a result we booked our holiday. Thanks Ursula.
July 2023 by Sara Finke
Very nice place,good service and friendly people;) I hot recomended
July 2023 by Inez Blore
I have had the best service possible yet again from Debra Levy at the Sutton In Ashfield store. What an asset she is to the company. Nothing was too much trouble for her. She went around the world and back again to find our party the most suitable holiday for us. Thank you so very much. It?s because of service like this that me and my family choose TUI for our holiday each year.
June 2023 by Kevin Bird
Visited Sutton branch as had very specific requirement for next holiday. Lisa was so helpful, nothing was too much trouble & even other staff were able to provide valuable information. Was able to leave the store with dream holiday booked. A very big thanks Lisa
June 2023 by louie b
Booked my holiday with Lisa she was professional and delivered great customer service nothing was too much and would highly recommend booking with TUI Sutton again.
May 2023 by K P
Absolutely brilliant!!Amazing service by the polite, efficient and oh so helpful Ursula.To be honest we didn?t really know exactly what we wanted but Ursula found a holiday that was just right with only scant information from us (all inclusive, apartment/suite and that we had seen one hotel that was set in a mountain). Ursula was so patient and has such a great sense of humour. Honestly made us feel like we were the only customers seeking a holiday, nothing was too much trouble.I generally book online but if I choose to book with again, very likely, I will head straight back to Ursula!!
May 2023 by Nicole Harris
Lisa was brilliant helped me massively with my family holiday she made sure everything was done and we had all
