December 2023 by Ruby Cottrell Claughan
Spent half an hour waiting for cold food. Whole restaurant was packed and rowdy with annoyed people waiting for their meals. Staff seemed annoyed when people were asking where their meals were. Overall very frustrating.
December 2023 by Zedan Yilmaz
Burger was okay but was a bit dry and burnt and the chips were great,salted and hot. It was really festive.Finally one of the workers (Brian) was really kind and helpful and he was in such a nice mood. This has led me to believe that this gets an overall rating of 4 stars.
December 2023 by Vicki
The staff here are so nice! But its very busy and i hate to say a bit disorganised. But its nice to see such friendly staff who are always welcoming ?
December 2023 by ellie graham
wait to long for your food food was cooked and hot but waited 25 mins for 2 fish finger happy
December 2023 by Colin West
Popped in whilst shopping to enjoy quick snack & drink. Whilst busy service was quickly delivered so did not experience big delay to our afternoon.???
December 2023 by delboy0909
The manager Zoe is awesome. So helpful and friendly The latte was the best not tight on the cream like other branches.made from her personally.
December 2023 by T Ad
This is one of the worst Mcdonald. They serve cold food , chips burger against food safety policy. The food sgency needs to visit this branch before they cause people to be sick. The chicken salad I was served had rotten vegetables, tomatoes almost gone , this is so bad.They are sp3nd tome to serve rubbish food.Food safety is zero.I had to return the food without waiting to get a refund or another because I ate the burger and already had stomach upset.
November 2023 by Louis Carter
Just spent nearly 30 mins sat in the drive through queue to get to the front only for them to tell me it?s cash only. Nobody carries cash these days, but more to the point how much effort is it have someone at the way in to the drive in saying that, or even a sign? Such a waste of time!
October 2023 by Josh
Honestly don't know how this McDonald's has been so bad for so long. Sat in the drive thru queue for over half an hour.. AGAIN. and the food is always below average for a McDonald's, fries are always either really over done or under cooked. Also don't bother customising an order, it'll be ignored.Management needs to step in and sort this one out
October 2023 by Joselyn
the food was cold, chips were stale and undercooked. the wrap was not the best and badly put together. the lady behind was also very rude. she decided to throw the sauce and me and she walked off. if i could give zero stars, i would. i never write bad reviews but this had to be done. never coming
October 2023 by Courteney Archer
I have lived in Sydenham for 4 years now. And this McDonald?s pretty much always has bad customer service. Most of the time deliveries get prioritised but when people come in and order it takes around 45 minutes for a small order. This is the worst McDonald?s branch I?ve ever come a-crossed! Some of the people on the front-line have been very rude. Also, I haven?t seen this guy in a while but there is what I could call a ?jokeman manager? who instead helps with the orders especially when needed, he talks to customers who already have their food (dining in) clownish behaviour in my opinion.I have placed a order 68 minutes ago, and it is still being prepared. I feel very bad for the courier that is still waiting and needs to deliver my order to my home.Very poor service. Fix up. Employ more staff, put more staff on when needed at busy times. And get new managers, ones that are not rude and care about giving good customer service. I ordered a breakfast menu and McDonald?s should now be cooking the lunch menu. This is obviously a problem.
October 2023 by Chris Wright
Beautiful, very well maintained park. Originated from a previous stately home.Strongly suggested for families, picnics, exercise, just visiting nature.Shops, arts, speciality coffee's, bar for nice drinks in the summer evenings are things to do, visit or sample.
October 2023 by Mike Harrison
The worst McDonalds I have ever been to globally. Service is atrocious. Seems to be focused on getting the Deliveroo drivers sorted. Staff unmotivated and generally sloth like. No apparent management. Tables are left dirty. If took about 13 mins from ordering to actually getting served. I can't believe McDonald's has got this bad..
October 2023 by Wunmi Oye
Food - Normal Mcdonalds qualityService - Service seem better than most. Ordered via self service but as usual the machine did not print receipt. One of the staff cane up without us even raising the issue, took us to the till and printed a receipt out all with a big smile on his face.Atmosphere- Restaurant is cleaner than most. Only downside is that there are so many birds in the outdoor area waiting to either mug you of a fry or stare deep into your soul until you throw them some, then an army of birds decends on you. This is hardly the restaurant's fault though.Nature, I'm looking in your direction! ?
October 2023 by Alessandro Bossi
I still don?t understand why I put myself through it. Why I go back blindly after a few months. Maybe I forget. The memory has faded enough. Because this is, WITHOUT A DOUBT, the worst McDonalds in London. Probably the whole country.Forgotten items, as always. Cold food, as always (I?m two mins drive away). NPC Staff. Absolute world-beating oxygen thieves. It?s time to close the doors permanently. They can?t keep getting away with this?
