October 2023 by Julia Smith
Josh the doughnut was incredibly helpful and pleasant. He had amazing knowledge and it was a genuinely honest customer service. Would highly recommend! I had a battery in my watch replaced and enquired about jewellery repair. Thanks Josh!
October 2023 by J Commettant
A huge thank you you Josh the Donut for fixing the key ring on my car key. It was stupidly small and fiddly but with over 30mins of perseverance he got the job done! Finally I don?t have to worry about losing my key. Thank you!!!
July 2023 by Rebecca
Friendly staff. 4 keys cut in 5 mins. All work no issues. Would recommend
July 2023 by Jon M
Second time I go at 5.30pm - 5.45pm and the shop is closed when the opening time is until 6pm. There was a gentleman outside quite distressed because he left there a key to make and he was told to come back at 5.45pm to collect it. But the shop was closed! Please look into it!
June 2023 by Rob Wallace
Took in my brand new DMs to have them stretched and the guy there was so helpful and polite, offered suggestions on what to do next if they were still uncomfortable.Highly recommended
June 2023 by Elizabeth Moore
Honestly you should be ashamed of whoever was working there on the afternoon of May 26th at approx 2pm. I arrived with a bag of dry cleaning and as I was walking in he literally shut the door in my face and said sorry we are closed? I stood there amazed for a few seconds and then I opened the door in an attempt to find out how long he would be ?closed? seeing as the opening hours state open until 6pm. Before I could even ask the question he just said ?I am on the phone? and shut the door again. Not only will I never go back to this store I will never go to any timpson again. Try and train your staff in the basics of customer service and common decency!!!
June 2023 by Niccolo De Bianchi
The shop is supposed to open at 9am, but both times I've tried the place was still close past 9:30. Please update the website or the sign on the shop if the opening time has changed.
March 2023 by kurt m
Had to take my watch in and Bashir was super helpful and knowledgeable about watches, offered a lot of suggestions on how to keep it in good shape! Will deffo bring it here if it needs a service
March 2023 by Martin Gunter
Needed a watch strap adjusted and came here to get it done and was very happy with the price and time it took to do.
March 2023 by Bobby Yomi - Ashiwaju
Huge shoutout to Jimmy, was quick, easy to talk to and so experienced, definitely will come back as long as it?s Jim in charge
January 2023 by Sana Matin
Store said it closes at 4pm on Sunday, went in at 3.40pm and they said it's too late to get a key cut as they had turned the machines off. Either clearly sign post when you close or when is the latest you can come in for same day key cutting. Waste of a journey and my time.
December 2022 by Sandra Lindo
Very Impressed and happy with the service I just received here. Came to get two new car keys for my Ford. Jimmy was lovely and done and amazingly speedy job. 10/10. If I could give more stars I would. Jimmy is very friendly and a lovely guy. Thanks so much Jimmy, your a star. Everything is working perfectly.
December 2022 by Ramon G
Good customer service and very honest staff
November 2022 by Tony Kho
The best customer service i've received from any branch of Timpsons, Sydenham. Very pleasant experience today for a quick and efficient shoe repair. A great advert for the company.
November 2022 by Shava B
Always professional and high quality of work. I must add that the customer service I received today was stupendous. Thank you