January 2024 by sweet pea
Terrible service. Didn?t care that I was in need of urgent medication. Gave no help, made me feel as if they wanted me to leave as soon as possible and didn?t care how I got on, didn?t assist even try to help me and there was no one else in the shop! Terrible! I?d give no stars if possible!
December 2023 by Pamela Fitzsimons
Hello this is my review on Touchwooe Pharmacy at 62 Sydenham Road SE26. I/we have been using this pharmacy for a number of years. The present pharmacist is 100%. She is helpful, in fact goes out of her way to help you with your problem, nothing is too much trouble. The previous female pharmacist was the same. She returns as cover occasionally. An assistant is now qualified and covers the odd time. The general staff are also pleasant, helpful, diligent and polite.In fact this pharmacy is a joy to visit. Vaccinations are ready with or without an appointment. A person feels as if they all care about a person's independent issue. If the present team left it would not be good for numerous patients. Thanks
September 2023 by Florence Hutchings
I go to this pharmacy regularly to collect prescriptions, the staff are always friendly and professional. Recently I went in to ask for some help with a rash symptom and they had the pharmacist take a look for me straight away. She was helpful, patient and understanding, nor they did try to sell me anything for it, they were just trying to help me work out what it was. I highly recommend going here for a helpful and pleasant service.
August 2023 by remmie davies
Customer service very good but b not have the prescription I needed
August 2022 by Chriso B
This is always our go to pharmacy and we?ve always found the staff very helpful and friendly. They always try and get our medication in quick and when needed even delivered it for us. On the rare occasion there was a problem, they was very quick to rectify. Keep up the good work :)
June 2022 by Nigel068
Went here for a general health blood test and all was good. It was all very well organised, and the young woman who took my blood sample was very polite and professional.
June 2022 by Lane Fraz
Very helpful staff. Polite and pleasant.
April 2022 by izmihal Sevdiren
Knowledgeable, sincere, professional, very good people who trust excellent people
January 2022 by Claire Wilson
Not from the area and used this pharmacy when I needed some medicine for my toddler, staff were friendly and helpful!
January 2022 by Beryl Class
Great service friendly helpful staffFrom a customer of over 20years
December 2021 by Maximilien Rae
Awful experience getting a 24 hour PCR test for my mum. She completed the test at 9am Thursday and still no result. We had to go somewhere else to get a test. It also cost £150. I think this might actually be a scam.
December 2021 by Eric Auchard
Solid local pharmacy with friendly staff offering a range of medical services
September 2021 by Hanna Gillespie-Gallery
Booked a chickenpox vaccination for my child on their website and received email confirmation. Called a few days ahead to check whether it was still possible to take place. They had no stock of the vaccination and no record of my appointment.
March 2021 by Mark Peacock
Terrible place - staff and management totally disordered and v rude. Need to go on some sort of management course. Many businesses are having a good Covid and providing good customer service. This business isn't. Not a clue - totally disorganised and shabby. Should be a beacon of community light in these dark times not a dark hole. FYI talking about a paying customer behind their back is not a good optic. Shame on you Touchstone.
March 2021 by Millie Armani
Very rude staff. Left me waiting in the queue without even acknowledging that I was patiently waiting. Definitely don't recommend this pharmacy. Not helpful staff at all. Left me feeling very upset.Sorry, this review was supposed to be for the Woolstone Road branch when I had a poor customer service experience a few months ago, but they've since improved a lot, as per my other review I wrote.
