August 2023 by Saurabh Rathore
It's too small for a superstore with limited options. Also, the layout of the store is not very well organised. Enough parking space with free parking after 6:30 PM.
August 2023 by Rincy Yesudas
The place is congested and the products are limited. Well organised in the minimal space though
August 2023 by jonathan perrens
The supplier of avocados deserves to be investigated as they are often rotten in some parts and still hard in others in the same avocado. I know they all come from different countries from seasonal sources at different times in the year but an investigation of the source is always highly recommended. I do experience this many times. The avocado in the photograph was attempted for saving with balsamic vinegar?
August 2023 by Lisa Bennett
Staff could be more patient and helpful for wheelchair customers.
July 2023 by Leila Smith
Worst experience I?ve ever had ! Aggressive , and out of control male by the name of MARCO at this store ! Pointing into my face screaming as something fell off a shelf ! This male is unhinged and a DANGER. Will be taking this further
July 2023 by Gringo Kiwi
A supermarket that is well stocked and has real humans at the till! Treasure this while it still exists, surprised to see so many 1* Karen reviews
July 2023 by Barnaby Brittan
A supermarket that is well stocked and has real humans at the till! Treasure this while it still exists, surprised to see so many 1* Karen reviews
February 2023 by mohamed sultan
Rude and disrespectful. A staff member by the name of Marco was shooting this morning at one of the customers and asking him to come outside to have a fight with him. Surely this man is a customer and deserves to be respected and treated with degnity.I am not going to shop in this supermarket again after seeing what happens. Honestly shocking.
February 2023 by Annie Gooderham
The shop is fine, there are always 3-4 self service tills "out of order" at any given time (I've never seen them all open in the 8 months I've lived here).I've heard the Shift Leader be very aggressive and angry, shouting around the store, and judging by the other reviews this must have been going on for a while without consequence. Today he got in a fight with a customer he was accusing of shoplifting, and the security guard was trying to pull the shift leader away! But he was screaming and swearing at the customer, grabbing him. We went out the back exit as they were blocking the entrance, and then the fight was brought out into the car park, with two members of staff trying to stop the fight whilst the shift leader was PUNCHING AND KICKING THE CUSTOMER. The security guard was even trying to encourage the customer to walk away because he couldn't get the shift worker to stop. This is unbelievably unprofessional. When I worked in retail we were always told NOT to go after shoplifters; you could confront them verbally, but certainly not get into a fight with them! The shop has insurance AND a security guard, there's absolutely no reason for the shift lead to be getting physically involved. I hope there are serious consequences for this, his consistent pattern of aggressive behaviour needs to be addressed.It's also concerning just how many leaks there are in the roof - is anything being done about this? It's been dripping for about two weeks now, with the number of buckets and puddles on the floor growing.I will say that some of the staff are absolutely lovely though! There's a very nice man who is often on self-service (short black hair, glasses) who always recognises me and is really nice, and a wonderful lady often on self service (shoulder length brown hair) who is absolutely lovely, she's always so sweet and compliments me and we always have a nice little chat!
January 2023 by paul harris
Very impressed overall. I particularly like the wide choice of ciders, which Sainsbury in Kingston does not match.One area where Sainsbury does beat TESCO, though, is in their 5 packs of bananas. TESCO still puts them in polythene bags, whereas SAINSBURY just uses a paper band.Dr Paul Harris
January 2023 by Rossi Kwan
Parking detail isn't clearly shown on the car park for Tesco customers that is free or not.
December 2022 by Jouls W
Does the job for a local store. Staff are a bit hit and miss. I had to ask a staff member not to chuck bananas in a box, when he was clearing the shelves for cleaning. This will damage produce which will not show until after the customer will have bought it. It appears that the good staff members are so because they naturally are, and not through good training or management.
December 2022 by Alan Parry
Extremely disappointed with Suresh, the store managerI ordered travel money and received an email to say I could collect it at the Teddington customer service desk at 3pm. I arrived at 4pm to be told the key to the safe drawer was broken and I could not get the money.Suresh told me to phone Tesco Bank but couldnt find a number. I found one on Google but there was no replyI asked Suresh to phone the travel money desk at Twickenham but he refused. Again I found a number but there was no replySo Tesco have my cash but have no solution to me getting the travel money.Suresh refused to apologise on behalf of Tesco when I asked.
November 2022 by Oskar Z
Store is OK There is Nothing better around
October 2022 by Caroline Booth
Hideous experience today - the guy in charge with a yellow jacket on totally out of his depth- he actually shouted at me when 1 of his staff said can you move - where too I replyed? - as the tills where backed up down the isles - - than he said do not talk to my staff like that?- he was saying till skills on his head set all the time
