March 2024 by Fiona Atkinson
I just want to say how great the staff were at the practice yesterday. I had to take my cat down there and unfortunately she had to be put down. The vet was very good giving all the information I needed to know, explaining fully. Despite the outcome I can fully say they handled the situation extremely well. Very professional
February 2024 by natasha kilsby
Wonderful vets, extremely caring staff and they take their time no big rush. We brought our guinea pig baxter Roy to be neutered and from the first appointment to now they have been wonderful. They even took the time to call today to see how he was getting on. Thank you for looking after our little guy
November 2023 by Mark Ostling
Really lovely vets- friendly and expert care and really kind reception staff. Great location and always able to get an appointment quickly!
October 2023 by Anna McVean
We visited the shepperton and teddington branches this weekend and our cat was looked after brilliantly, unfortunately he was very poorly.. but Rachel and her teams at both Shepperton and Teddington were wonderful. So helpful, kind and patient with our family and pet. Hilary was so kind and helpful with our loss.Practices were super clean and kennel areas were very pet friendly and incredibly clean.Thank you Rachel, Hilary and other staff.
August 2023 by Peter Jacobs
Excellent, prompt, effective treatment. Sympathetic staff. Beyond criticism. Thanks Vet4life!
June 2023 by Laura McNamara
Amazing experience. Had an emergency with my dog where she ate a raisin and I called and they saw her straight away. They were so friendly and attentive for my pup cant thank you enough!
May 2023 by Steve Braganca
Not long from the Vet4Life in Teddington and I?m really reassured and impressed with the service received. I?ve had both the pleasure and fortune of dealing with Aiz (amongst others). I really do feel we?re in good hands and I can only thank you for your patience abs care of my girl. Thank you
February 2023 by Bill Molloy
Visited 3 times very friendly and helpful staff will visit again next month puppy loved it xx
November 2022 by Anne Fleming
I have been bringing my 6 year old dog here regularly since she was a puppy My experience has always been positive, whether it has been for an operation or ordering the specialist food she needs for her dysplasia. I have found everyone who works here both caring and professional.
November 2022 by J M Cowling
Wonderful vets: friendly, polite and professional. In particular, Veterinary Surgeon Seb Griffin excels in these very virtues and is a credit to a very caring practice.
November 2022 by Laura H
I use the V4L family plan for the past 18mths with them. We visit them often for various consultations and injuries for our 10 year old rescue dog. They are always helpful and efficient and we have never had any problems with getting an appointment, or medication from them.When a procedure needs to be done, I always ask for the options available to fix the issue/illness, pros and cons, and prices and decide for myself what works or what doesn't.I found them to be very good and addressing my concerns and finding a good resolution. When we had to do a procedure, they sent off my reimbursement claim to PetPlan directly so I didn't have to do it myself. Very happy with their service and attention and did not experience any of the negative issues mentioned by others.
November 2022 by Paolo Scalera
Stay away from Vet4lifethey are everything except Vets Only interested in generating revenue.The Vets are trained to brain wash you and to take money from you .very little interest in pets welfare . Greedy with money . The Vets are rude with bad manners and incompetent . In one occasion they want toOperate for a lipoma on my dog for £2500 after they sedate the dog they phone me and told me that the Vet hasn?t got the skill to do surgery on the dog after sedated a 13 yrs old female beagle .The provide you with Quick fix treatment ?antibiotics? is their major one and expensive bills every consultation even for a check up after two or three days of first consultation they charge you for the second check up consultation one if the Vet comment was if you are not happy with us you can always go somewhere else.Money is their priority. Elle and Chelsey are so rude and insensitive especially Elle very aggressive . STAY AWAYThe receptionists are nice
November 2022 by Tom H
Never before have I been so compelled to write a negative review. Perhaps because in this case, we're not talking about a bad meal or faulty appliance but animal welfare, ethics and emotion. All things that this clinic severely lacks standards in.Vet4Life Teddington demonstrated a concerning absence of compassion, care and guidance on a day that our cat sadly had to be put to rest. Their prescribed course of diagnosis was scattergun and ill-judged based on our cats history and personality. All of which they knew due to many years history (the majority of which was under previous independent management; more highly qualified vets and a more caring team). In her final hours, with no support or understanding, we withdrew our cat from the prolonged inevitable stress and cold-blooded atmosphere and took her elsewhere. Within an hour of entering a different vets that day, they had diagnosed her problem (by just feeling and touching her - no scans, blood tests, x-rays) and helped us make a more informed and supported decision to put her to sleep with dignity and kindness.I feel it needs highlighting that the majority of positive reviews here and elsewhere were written whilst under previous independent management who always went above and beyond and genuinely cared for animals and their owners. Almost all of the negative reviews have clearly been date stamped since the recent change in management and personnel. It is also telling how these comments have all received the same cold-hearted standard reply stating "Due to data protection we cannot discuss this case...." What's the difficulty in saying "We're sorry you had this experience."?I could go into more detail but for me, the lack of quality care and willingness to leave a cat suffering was most concerning.
November 2022 by Leah Garrod
Moving to another country can be and has been very stressful, especially with pets. Our cat went missing for two weeks so I reached out to our new local vet for advice. The receptionist was very kind and guided me along the right things to do. Pusspuss was found! Next obstacle a few months later was the challenge of going on vacation. Again Ver4Life came to the rescue. Jimmy offered to come see our pets twice a day and made sure they got F&B and lots of love. We received pictures and videos every day to reassure us that our fuzzy friends were happy and well taken care of.Thank you Vet4Life and a special Thank you to Jimmy!
November 2021 by Zoe Ransom
I have been going to vets 4 life teddington for just under a month, each time I have visited me and my pup have been made feel welcome by every member of staff we saw.I have always told my concerns at each appointment and I have been given all information on each concern. I would recommend vets 4 life to anyone and everyone!
