December 2023 by Ian J
Go to Asda for dog food. Substantially cheaper
December 2023 by Kocho Kochev
Terrible customer service at the fish sectionMany fish were found dead and eating each other even while alive, water quality is poor and I seen fish starve to death. Do not recommend
December 2023 by Sobia Hussain
Always find whatever I'm looking for . Good stock and friendly staff
December 2023 by Sarah Brooks
Helpful staff. Always fully stocked shelves.
November 2023 by marlene jackson
GREAT FOR ALL MY FEED THAT I BUY FOR THE ANIMALS AND WILDLIFE IN MY GARDEN AND THE WOOD'S BEHIND MY HOME?
October 2023 by Mick Barnes
Got what I wanted but is very expensive i nearly passed out lol
October 2023 by Debra ?DEBSY? Sanwell
Lovely helpful staff, I got what I needed straight away.
August 2023 by Kat P
I have been coming to pets at home for years to get staples for my guinea pigs. Recently picked up some hay that was soaking wet inside, went back and they've told me to pick another an every single packet had visible condensation and mold inside! Brought it all to the counter and the guy just sort of shrugged his shoulders. Didn't get a refund but they offered a discount. No thanks, I'll get my stuff elsewhere.
August 2023 by Rosie Turner
Staff assistant (young lady) was very helpful, kind and professional. Knows what she is doing. All around a great experience
June 2023 by Marcus
Went to see about buying another fish for my tank. I'd heared rumors they are strict and won't sell you fish without a picture of your setup, a sample of your water and adoption papers. But I didn't even get that far, as aparantly my tank is not big enough for another fish.
June 2023 by Emma Mcgovern
Staff always helpful and you can have a laugh with them.Wide range of products with competitive pricing.
June 2023 by Chris
The team here are friendly helpful and they know their stuff.
May 2023 by Josh Ford
DON'T BRING YOUR DOG TO THE GROOM ROOM! My wife and I brought our dog to Ellie and April at the Pets at Home Groom Room in Thamesmead today. We showed them both an image of how we wanted it, with an in depth explanation, specifically asking they leave the hair on his muzzle. We left him for two hours and came back, only to discover that it wasn't what we were hoping for at all. Having gone in and explained that I wasn't happy, April became immediately defensive - offering no apology - in fact, just a lot of eye rolling from both herself and Ellie, telling me repeatedly that it's the best she can do and if I didn't like it, I should take him back to the groomer who did it the way we liked. This went on for about five minutes until I relinquished, realising that I wasn't getting anywhere (still no apology by this point). It was almost as though I should be grateful for sub par work. Will not be coming back here to get our pup groomed - do so at your own risk. The issue isn't so much the shoddy work, it's the attitude thereafter.Pics below:1. What we asked for2. What we had at a previous groomer3. What we got
March 2023 by Ian Goodyear
This store is one of the better ones. Attentive and helpful staff. Unlike head office who claim to like animals until there is a problem, then they want nothing to do with it. Staff at Thamesmead store sorted out the problem where head office did not wasn't to know.
March 2023 by Anne Steel
It's a nice shop for all your pet needs,friendly staff.
