January 2024 by Pawel WIEWIORSKI
Pointless working hours?.If it?s 2 hours a day at least it could be mixed with some days in the evening where people have chance to collect parcels after work no?
January 2024 by Andrej Zvirelo
What's the point of such a service? Working hours from 8am to 10am, seriously?
November 2023 by Marcia Johnson
Always great service
November 2023 by Kevin M
So hold on, you get between 8-10am - two hours a morning - to collect your stuff now? This was never the case - feels like a staff vs management dispute playing out in public with utter contempt for the actual paying customers. Literally any other parcel delivery company will give you more more flexibility to pick up things from a shop. Pathetic
November 2023 by Gabsgable
Not sure what happened, this delivery office used to be so efficient. Expected 5 packages today and only received one. The postman assured me it was the only one for me in the van, but there?s potentially other delivery vans.An hour later - I am still at home - I receive an email notification that Royal Mail attempted to deliver but no answer. No card was left either. Calling customer services could not give an explanation but promised to investigate.The change to new revised opening times across their network mean that I cannot go to the delivery office myself, these are such inconsiderate opening hours/options.I didn?t mention that I really needed one of the packages today and paid premium delivery. I hate to say it but Royal Mail is no better than Evri or similar providers. Will avoid where I can in future.
October 2023 by Robert Daniels
Please change opening times back to where is as I cant between 8am-10am
September 2023 by Raiza Perez
They take the package to your house but they don't even knock on the door and they take it at once
September 2023 by Bob
This company doesn't take their customers seriously.I'm banning shopping from any businesses that are using RMs pseudo postal services. Post man will only always live the card, but the delivery office won't even give you a chance to collect it.Only business using RELIABLE delivery services or Amazon Prime from now on.
August 2023 by Andy Chan
Great friendly service.Parcel drop off service available and it opens weekend including Sunday, very handy.Parking available at the site
July 2023 by Oakley La-Touche
Y?all changed the opening hours 2 weeks ago, feel free to update them on here also. I just went there to discover it?s closed.Parcel office only open for 2 hours a day now, 8am - 10am. And not on Sundays anymore.So, if you?re working - don?t even bother going there anymore. Waste of your time. ??My postman is a really lovely guy though ?? the delivery office just sucks.
July 2023 by sailor13
Got here after work expecting it to be open until 6 as advertised and they're now only open for 2 hours a day
July 2023 by M.J. Millett
Always a friendly service from the lady who usually works at the counter. Parking can be an issue.
May 2023 by shinedarkangel
Great opening hours with friendly and helpful staff who give good advice if things go balls up. Efficient. Even found my stuff without a card.
April 2023 by Miss Brito
This place is a complete joke, I had one expensive parcel to be delivered they said that they try to deliver but never actually left a card to pic up from the delivery office after 1 month of having my package without trying to deliver I went there and I been told I can?t collect without a paper saying I miss my delivery.One week after I had another delivery and happen exactly the same I call them and I open two investigation one for each parcel to find out what happen and didn?t got any answers. I went there in person again I been told I can?t pick my parcel, so I call to Reebook a delivery even without I red pice o paper , they Reebok for Saturday so that day I stay at home I recorded everything they didn?t even came close to my door.On Monday I call them and they told me that they lost my parcel.
February 2023 by Dawid Ceglowski
No queues, which is extremely unusual for post office in my area.Pleasant member of staff who was willing to help.