March 2024 by Ian Jones (Ian)
My daughter loves this place! I think she will have tried everything off the menu before she's 12 ???
November 2023 by Donnie
Dietary restrictions: They have some dairy free options for those lactose intolerant or vegan
August 2023 by Katie Hogas
Went for the first time in years and their milkshakes are still second to none.
July 2023 by daniela gonzalez
I love this frozen yoghurt, best I ever had! It takes ages to get served though, but worth the wait!
May 2023 by Juliana Garcia
Tasted stale. I was really disappointed as I love frozen yogut but this time it tasted off.
May 2023 by Josh
Great work getting that 1 star hygiene rating to 2 stars, keep it up!
April 2023 by Amber Y
Hello, I?m not happy with the service I received on Sunday. You guys clearly state on your menu that you have chocolate brownie yet when I ordered my frozen yogurt and asked for brownies I was told in an unsatisfactory way ?We don?t sell brownies? even though it clearly states on the menu!!!! My question is why was I told this if they?re on the menu??? I had to go to Waitrose specifically to buy brownies that I was planning to buy originally from you guys! Not happy!! No brownie points for you. Waitrose will have some points though! You guys don?t have brownies but Waitrose do #gothereinstead #waitrose4life
March 2023 by D1822VEtomw
Been a few times and always had amazing milkshakes and lots more. The staff are also extremely kind, generous and hard working. They always make the best snacks and drinks. Would definitely recommend going!
January 2023 by Megan Howe
WALTHAMSTOW NOT KINGSTON: I have been to a numerous amount of shakeaways in my lifetime, always been disappointed that there was not one in London. I was extremely excited to find one in Walthamstow to surprise my other half, we came into the store to not be greeted, waiting for 15 minutes despite being in front of the line. I understand that English may not be the woman serving us? first language, however, I ordered one large and one regular milkshake and paid the price for this however received two regulars! Furthermore, the milkshakes were the worst piece of drivel I have ever received in my life! Normally, I am very impressed with the quality of Shakeaway contrastingly this place is terrible! 6 people received their order before us despite us ordering before. To top it off, a security guard came in demanded his milkshake and he was given it thusly! NEVER BEEN MORE LIVID!!!! Travel to Ipswich for a better experience!If shakeaway ever end up reading this? YOU OWE ME A DOUBLE OREO MILKSHAKE WITH WHIPPED CREAM AND MINI OREOS ON TOP! AND MAKE IT EXTRA LARGE!P.s. (to the team behind the counter) HAVE YOU EVER MADE A MILKSHAKE BEFORE! IT WAS WATERY! HOW DO MAKE A MILKSHAKE WATERY!
October 2022 by B D
I would take some reviews by previous people with a touch of salt, some people wanna watch the world burn/ think they have a following ?I have never had bad service in shakeaway Kingston as I always look out for shakeaway on my travels with work, the staff always seem super helpful and clearly follow food safety/ hygiene perfectly as I have certain allergies.I can also confirm (unlike the previous review) the banana and peanut butter shake is fantastic and YES it has peanut butter as just peanuts are not an option on the menu.Thank you shakeaway!
October 2022 by Joe Zampa
Customer service is pretty bad and very slow. The dark skin girl who works there might as well get a job working at Karen?s as she is so rude, and clearly hates working there. Shakes taste ok though. Shame about Karen.
October 2022 by Natasha Padfield
I had my first Soda Shake (Dr Pepper) from Shakeaway and I was quiet impressed with with flavour as it reminded me of a coke flat that I had over 20 years ago.I will definitely be coming back for more again.Also friendly, fast and efficient staff
October 2022 by Joe
Customer service is pretty bad and very slow. The dark skin girl who works there might as well get a job working at Karen?s as she is so rude, and clearly hates working there. Shakes taste ok though. Shame about Karen.
August 2022 by Ryan Lavender
Came here, it was quite quiet in town for a Saturday. Only maybe 6 other customers in store.... I stood at the till for a good 10 minutes with no one else in front of me. Not even greeted. I think 3 or 4 people are all working, all behind the counter.... Just ignoring me for 10 minutes!!! They took my order finally. I waited a further 15 minutes while they only managed to make 4 orders during the whole time between them. When I got my milkshake I said thanks to the lady who didn't even bother to look at me.Clearly all the staff in there hate being there. I asked for banana and peanut butter. I am almost certain that they just put a few peanuts in and not actual peanut butter. I didnt see them put the peanut butter in but I certainly watched them open banana and split it in 2 then place it in a cup without gloves on. I got bored of staring at my banana in a cup after a while so sat at the back of the store and waited for the milkshake. when I did get it it wasn't even cold, was bland and I threw it in the bin half drunk.
August 2022 by Ryan Dowd
I walk all the way across Kingston to ensure I?m there in time before they close at 6, I arrive at 5:47, plenty of time for them to make a milkshake that takes 2 mins to create. They have multiple customers sitting in there drinking shakes and they?re creating shakes behind the counter. I walk in and get told, that they?re not taking any more orders today. When they are still open! Rude staff and don?t want money / custom apparently! Would avoid if you want anything that resembles customer service! Would give a 0 if it were possible.
