December 2022 by Julia Kellam
WARNING : This hotel is closed. We had a booking and when we arrived to check in were told that it had been sold and our booking was not honoured. We were left in London on a busy weekend with nowhere to stay.Appalling from both the previous and current owners.
October 2022 by S R
Booked this hotel and paid £200 for 2 nights. Got to the hotel only to find it completely shut down. "Closed for refurbishment" the signs said. They've taken my money and aren't picking up my calls or answering my emails.
October 2022 by Ian Quinn
Booked this hotel to attend a wedding. On checking in was informed the bar was closing at 2130hrs as there was no staff also even although we had booked breakfast with the booking there was no breakfast. The room was small, no sound proof windows, no wardrobe (just a small rail above tea tray) and worst a broken divan base for a bed. After much debate we were offered another room for one night only as the whole hotel was full with a view to the bed being repaired the following day. Unfortunately due to our commitments we felt this was too much disruption. The hotel offered a full refund which was fine. But this left us to find suitable alternative accommodation at 8pm at night unsure of our surroundings. We ended up paying double our original budget and felt aggrieved we were left in this situation. Feel the hotel has some way to go to get on top of all issues they have to get up to scratch for welcoming guests and expecting them to be comfortable
October 2022 by Mike Faxholm
Avoid this absolute steaming dump of a hotel. Poor communication prior to booking with conflicting messages about facilities and prices. Then they did not inform me they were shutting for a refurb leaving me and family standing outside and having to find 5 nights locally at the last minute. Location is very noisy on the edge of London Road and there is no parking. I wish them no success for the future. Plenty of better places in Kingston, this is definitely one to avoid.
October 2022 by Annie Helen
My husband and I had drinks in here yesterday evening. Very clean bar and very friendly staff. Couldn't do enough for us and the loo was so clean. Will definitely go back.
September 2022 by Adele Knight
The hotel was NOT as described. We normal stay at the travel lodge but decided to pay the higher price for 2 reasons, free parking and a gluten free breakfast. There is NO parking and NO gluten free extras provided for breakfast. Also you had to pay for hot drinks at breakfast. So we were very disappointed. The rooms were starting to get a bit tired ie writing desk was broken and 'dressing table' was very unsteady. Only one double plug socket so you may need an extension lead. Comfy beds, great shower.
September 2022 by Chris Brown
Room looked lovely but the most uncomfortable bed we have ever slept in and due to traffic noise and the poor mattress we couldn't sleep, so disappointed. Also having been told there was limited parking when we arrived we were told they have had their parking spaces revoked, so unable to park nearby.
August 2022 by Julia Krone
Great hotel with very good decor , large rooms and modern bathroom. Pity the male manager has a poor attitude to service - the women were far more helpful and friendly.
July 2022 by Karan Jagwani
Lovely Hotel. Me and my wife stayed there for 18 days, very comfortable stay. All the staff were very polite and helpful. Special thanks to Kenny and Emma for making our stay amazing and enjoyable.
July 2022 by Nick Seruwagi
Location, location, location!The Kingston1 is a nice boutique hotel discretely located in the heart of Kingston. 5 mins walk to the town centre. 8 mins from Norbiton station and 10 mins from Kingston station.Staff are friendly. The rooms are clean. Drinks and food are nice! The breakfast is not as described which is a shame but all I needed was coffee and a bit of juice. I noticed the mattress wasn?t hard wearing like you get in other hotels (high traffic) so I hope they will look at that in the future.
July 2022 by Mark Fortune
Amazed it gets such high reviews. Incrediblely average. I only had a basic room, but give me Premier Inn over that all day long. The so called parking is non existent and you can't reserve it because anyone will just steal your place and there are only a couple of genuine parking spaces
July 2022 by Justin Price
I travel quite a lot with work and far too many times stay at soulless chain hotels which are ok but just okArriving here was a pleasure to be met by staff who offered help and genuinely seemed pleased to see youThe room is spacious individual and spotless and the attention to detail is excellentWith local amenities local travel network into London this is a place to stay
July 2022 by Petra Vesela
Beautiful pub in lovely Kingston, part of London where you can be very quickly via train back in the centre, on the other hand you are round the corner of Hampton Court, Wimbledon, great location, Buzzing high street, amazing walk along the river. The rooms really well set, clean, comfortable, really surprisingly nice, exceeded my expectation. cozy, great stay. Highly recommend. Really helpful staff, just breakfast might have a better variety of food, I was missing bread and toaster, but it would not put me off, maybe just message for the team )) I had croissant and it also made it ))) THANK YOU!!!
July 2022 by Rosemary Wright
What an incredible find five minutes walk from the town centre. Very tastefully decorated in a minimalistic fashion. Everything looked freshly refurbished. The bedroom and en suite bathroom looked as though they had been recently decorated and were very nicely done. No expense had been spared. My only complaints were that the upstairs hallway was unbearably hot and nobody attended to the room whilst we were out. Nonetheless, we had a wonderful stay here. The available food was unusual and not as described on their website so be aware but it was still tasty and served its purpose of filling us up before we went out. There is onsite parking which consisted of two spaces and a disabled bay so they will be allocated on a first come first served basis. I believe that there is public parking nearby but cannot confirm.
July 2022 by Michelle Burrow
Excellent hôtel in Kingston. You will get a warm welcome from staff who go out of their way to make your stay the best it can be. I found the decor to be stylish and the atmosphere friendly.With easy access to the town, it's ideally located and offers great value for money.I'd definitely book here again
