September 2023 by Balendra Elangco
Can't cut a key to save their lives. First one didn't work, so did it again. Guess what? They charge £10 for the privilege! Local High Street independent key cutting services did it for £5 and worked first time!
August 2023 by Olga Malova
I would not recommend to let them deal with any expensive shoes. I was reassured at the store, that they can handle my delicate sandals (sole protection and heel) and the result was shocking! The shoes were dirty, poorly done using horrible materials. I nearly had a panic attack when I saw my barely worn sandals.They managed to fix their horrible work asap, however the risk and stress is ABSOLUTELY NOT WORTH IT.
July 2023 by Google user
I would not recommend to let them deal with any expensive shoes. I was reassured at the store, that they can handle my delicate sandals (sole protection and heel) and the result was shocking! The shoes were dirty, poorly done using horrible materials. I nearly had a panic attack when I saw my barely worn sandals.\\nThey managed to fix their horrible work asap, however the risk and stress is ABSOLUTELY NOT WORTH IT.
July 2023 by Mel Cur
Amazing Experience.So Dedicated to Giving there all Round Skill and Satisfaction to the Customer.I Gave My Bag for a New Strap. And because it Took Time and they Didn?t have a Match, they Attached half Loops and Replaced a New Strap which i had Bought Somewhere else, all for FREE!Could Not have been More Pleased and Happier with Such a Wonderful Service.100% Recommended to anyone.
July 2023 by H.
I've used Timpson many times over the years and the service is usually faultless. But what's nice is that when they mess up - even a bit - they don't make excuses, they just apologise and waive their charge. So I had to wait a couple of days extra to have a shoe resoled, and another week to get my wedding ring engraved, but they were done for nothing, with an apology and a big smile. If only all English shops provided this level of service.
July 2023 by B B
Simply overpriced. £30 to have two elastic buckles replaced on a pair of sandals!Unfortunately I didn?t realise that was the price written on the ticket when I handed them over otherwise I would have said no thank you.It also took nearly 2 weeks for them to be repaired and we had to call them multiple times just for an update / to know when they were done.
July 2023 by Lucinda Morgan-Evans
The most amazing team in there. Quick and efficient service. Very helpful and friendly. Toby did a great job cutting my key
July 2023 by Janet Kerly
Went into the Kingston branch Jason and Darren were so friendly and helpful. I wanted a lifetime battery not knowing my watch was an eco watch! They could easily have conned me and charged me anyway. Thankyou so much.
June 2023 by Anna Topalova
Words can?t explain how fast , nice and professional this company are ! I had a such a busy morning and they just make my day! My keys are ready in seconds! My belt is fixed and my shoes look like new! Big THANK YOU .. sometimes small gestures mean a lot!
June 2023 by Charly A
The boys, Kris & Jason were very helpful. Got the lighter I really liked when I went in.
May 2023 by John Lynch
Absolutely fantastic service. The staff are very nice and happy to help. Necklace engraving was perfect , thanks again
December 2022 by S Williams
I went to Richmond and Kingston Timpsons needing an urgent repair both told me 3 day wait. Richmond was rude, no interaction and no offer of an alternative repair shop. Kingston were more polite and said they didn't know of another cobblers. I was in Hammersmith the following day and chanced upon Great Scotts in the tube station, really nice helpfull staff who repaired them immediately. That's where I'll go from now on.
October 2022 by Kitty Bloom
Friendly and work on pet tag and resoling shoes was good
October 2022 by David Smith
Its agood shop very helpful but didn't have what I wanted
August 2022 by Andy Cole
Very helpful & friendly service.
