October 2023 by Gina Xn
Member of staff was laughing at my last name when asking about a click and collect, will not be shopping at superdrug Thornton Heath again. If I could give 0 stars I would.
October 2023 by Zielony
Very rude Stuff and not professional At all In Pharmacy Today !! Highly not recommended Better go for the Tesco next to it !!
October 2023 by umer mehmood
Staff is very rude and unprofessional.
September 2023 by John Pulling
Long wait to collect prescription, second time, not ready on 1st visit. Same wait then!
September 2023 by Claire
Rude, unhelpful staff. The store is very small so asking a member of staff for an item shouldn't be a problem, accept she looked at me like we were playing Boggle! So anyway, after assuring her it is one of the superdrugs own brand she said nonchalantly I still haven't a clue what ure on about! Jeez Louise!
September 2023 by Tyla Neveah Rajendran
Got served by Laquan, really great customer service and very friendly!
August 2023 by Billy Issace
It would be great to get some service at the counter rather then everyone couped up at the back with no customer service.
July 2023 by Tahirish Abbasi
It's an ordinary high street store nothing special about it,
April 2023 by Andrea Brown
Good prices and lots of good deals ?
January 2023 by Malvis Njini
Thornton Heath branch worst customer service ever. The staff body language when u ask for a service is another level of rude. I went there to collect my sister's parcel and didn't know you can't collect a parcel for someone even with the order number,name and my own ID. They said they wanted the email. I was so shocked because the way the guy said it was so rude. I know he wanted to go home but I was already in the shop so just serve me. He said no email no parcel. I do I know u didn't take someone's order number. I was so shocked and asked him to wait while I call my sister to email the confirmation email instead he walked away then sent his colleague who was as rude as he was. She was liked u have the email?" I said I was waiting for my sister to respond and she went even if she sends it we can't serve u because its home time. She threatened to locked me in the shop and I said I will say there until I get the email.Fortunately for them my sister had deleted the email and just said she will cancel and reorder for home delivery.
December 2022 by Barnabas Odechie
Excellent layout of products. Good customer service ? and super staff.
November 2022 by Prince Kadima
The service was good and I was happy
August 2022 by Os Alli
The pharmacy opening time is when ever they like to open, it?s not 08:30 trust me.don?t waste your time waiting for them to open at 08:30 come afternoon when the pharmacist wakes up.worst pharmacy ever
July 2022 by Irena ?Imani? Deacon Henriquez
I simply love Superdrug because they are always more affordable than other stores and they always have super deals like buy one get one free which I got yesterday for the moisturising Vaseline lotion and I was amazed that it was I want and get another one free it was a great bargain I love it. Staff are very very helpful and you just have to ask them and they will take you to the item you are looking for. The only downside is that it's only once your account open and the queue tends to be quite long at least every time I go there. Of course it's not the fault of the very very helpful and knowledgeable staff it's the fault of the head office that doesn't employ more workers so the people don't have to wait so long. Overall a great store it can just use with more staff because I think Staff are overworked and customers are waiting for too long. That's why I gave it 4 stars out of 5
July 2022 by Ramish Narsingh
Nice place my Daughter in fact works there so I like to spend money in there and keep the Economy growing.
