January 2024 by Aarav Singh
The doctor sent it and it didn?t came
December 2023 by Shan
On Monday 27th November I came to this chemist to get my young baby vic. Whilst searching my son had vomitted on me, which wasn?t a small amount atall. I asked the female cashier if she had any tissue to give and she informed me there was only tissue to purchase. There was no compassion at all. She observed that I was holding my son in my hand and the amount he had vomitted and did not care, despite me being in there for baby vic which indicated he was unwell. I?m disgusted of this and I?ll be making a further complaint because having no compassion as a customer service advisor in such an industry is unfair to customers.I hope that particular staff member feels satisfied with herself.
August 2023 by Sharda Roopnarine
Great service ?
June 2023 by waq K
Absolutely horrible attitude and communication without even explaining why they don?t take prescriptions from private health insurance. It was a blanket statement to say ?we don?t accept it, Find another pharmacy? disgusting rude uncultured behaviour. If you are to succeed as a business in Thornton Heath, you need to learn and understand that not everyone that walks through your doors will be ok with your demeaning and downgraded way of conversation.
June 2022 by Ella Ella
Excellent. When ordering repeat prescriptions they are ordered promptly and I get my medication on time. The staff are knowledgeable, friendly and helpful. I'm very happy this is my local pharmacy.
October 2021 by Claudia
Great staff and experienced. Very friendly.
March 2021 by R S
Went to collect the prescription today, the lady working at the front she was just sitting on the chair and drinking her tea looks like she doesn't want to be there, very bad customer service.
March 2021 by Elaine Dema
Been going here for years. Staff are so friendly and kind. Haylun is a star there is nothing he does not know he is so knowledgble, nothing is too much trouble thank you
March 2021 by Deb Appleby
Brilliant Chemist, been going there for years, The boss Haylun is an absolute diamond ?
January 2021 by TT
Helpful & friendly
January 2020 by Kitty Roars
Staff are great, always helpful.
January 2019 by Cherelle Smath
very helpful polite one of the best chemist around they are all very nice
January 2018 by Starbuck1980
I've been using this pharmacy for the past 3yrs. I can not fault them. I use their repeat prescription service and they are always 100% reliable. I believe this is a family run business and they are always polite and helpful. They will get to know who you are and will have your prescription ready when you go in. You can order by phone or in person and they will text you when it's ready. At busy times, they are efficient and you don't have to wait very long (unlike Superdrug or Tesco's pharmacy). I am moving away from Thornton Heath and will miss their reliable service, a rarity in London.
January 2018 by Aron Lewis
Alright to be honest got my 5-6 bus card from there
January 2018 by Gloria Adu
I was prescribed medication which was a few day end of expired date
