November 2023 by Rositsa Tsvetkova
Worst shop and customer service. The woman who works there today was incredibly rude. I just wanted to pick up my Yodel parcel and she totally ignored me. She scanned my barcode and told me in a rude way to wait on the side. Then she let everyone else in front of me buying things and when all other customers left the shop I thought that its my turn but not. She took some boxes with vapes and started putting them on the shelves. I asked her where is my parcel,but she did not answer, she just looked at me with the rudest and unpleasen look that I ever seen before. My parcel was there in front of her but she just didn't want to make the effort to give it to me.Finally I got my parcel but the whole experience I had was horrible. I will never ever enter thus shop and will make sure none of my family and friend do. I also made complaint to Yodel and the company I ordered my parcel .
October 2023 by Jon Campbell
Don't ever take your lotto scratch cards or lotto tickets here to be verified. They will tell you it's a no winner even if you're 100% it is and you validated it yourself. They scam... do not ever use for lotto or purchasing regardless.
August 2023 by Lori Simsek
Worst shop ever! Zero customer service. My yodel parcel comes there and there is always an issue with them, even keeping my parcel instead of giving to me whenever I showed them my ID. Thieves! And no organisation AT ALL, this shop should either close down or change owners.
August 2023 by Giorgia Semrani
Do not click and collect your parcel from this shop, you will definitely have an issue with collection
August 2023 by Howard Coan
You can drop off Yodel parcels and also the queue moves quickly
August 2023 by Kate Hopkinson
Overcharged me for Juul cartridges and refused to give me a refund. Price of item was not displayed on the counter and took my payment without showing me the total price.I was charged double what I would pay at any other outlet
August 2023 by Sophie Benoliel
So incredibly rude. They made me queue for ages when I came to drop off a yodel parcel even though I was with a young baby. They let everyone else in front of me if they were buying things from the shop. Eventually got served and they were so rude, told me to move as I was in the way and refused to scan my bar code until I showed them the parcel which was awkward as it was in the bottom of my pram which they?d made me shove in the corner. I won?t be shopping there or using their parcel services in future
August 2023 by Tahia Tabassum
They hesitate to give parcels even after scanning. It's really, really annoying. Do NOT click and collect from them!
May 2023 by Kevin Hook
Very bad customer service my the tall Asian man assume he?s the manager very rude.I?ve seen some drinks reduced on the shelves went to scan at the till came out at £2.50 I showed him the picture of the price he was so rude about it I asked home sought the price out as he carried on raising his voice I simply your ticket system is all over the place as he is displaying incorrect prices of loads of items that they have turned over. There is no control on ticket procedures cannot believe he kept on arguing with me in front of all the customers I can clearly see why people complain about this shop.One star is too generous
May 2023 by Karol Demski
False advertisement. Different prices on the shelfs different on till plus very rude service, don't recommend this shop
February 2023 by Seph
They don't even deserve 1 star. Young lady who has recently been working at this shopping literally asked me 'what do you want?' when I come here literally everyday to drop off parcels. Was literally incomplete shock, couldn't believe she was talking to me as if I were a dog. Please guys, don't even bother. Better off going somewhere else.
February 2023 by Ly_Ly Baby
If I cud rate at 0 I would ??So rude avoid at all cost .. we?ll be reporting the lack of English which is so hard to communicate I really don?t no y yodel works together with this shop. Avoid avoid avoid
January 2023 by Molly Rose
They are SO rude here, every time I go in for my package they act like they can?t see me. They frequently make up that their machine is broken too, which is a lie, they did it today and have done it before, it?s basically when they can?t be bothered to sort through packages for you they say it isn?t working. The shop is 24h, don?t offer a package service if you cba to do it.Honestly it?s like they want to make you hate them, they couldn?t be more unpleasant if they tried. Every time I go in I stand their like a lemon but I?m not sure whether it?s worse when they do finally acknowledge you or when they ignore you. Always an ordeal. Wish it wasn?t the most convenient collection point otherwise I?d NEVER use them.
January 2023 by Millie Rose
They are SO rude here, every time I go in for my package they act like they can?t see me. They frequently make up that their machine is broken too, which is a lie, they did it today and have done it before, it?s basically when they can?t be bothered to sort through packages for you they say it isn?t working. The shop is 24h, don?t offer a package service if you cba to do it.Honestly it?s like they want to make you hate them, they couldn?t be more unpleasant if they tried. Every time I go in I stand their like a lemon but I?m not sure whether it?s worse when they do finally acknowledge you or when they ignore you. Always an ordeal. Wish it wasn?t the most convenient collection point otherwise I?d NEVER use them.
January 2023 by Lyndsey Mackle
Told me they couldn?t give me my parcel as the machine was broke ??? Bad attitude by the lady who worked there , seemed more of an inconvenience for her than me !!! I will not be using this drop off ever again . Avoid if you want to receive your parcel and keep your sanity ?.
