February 2024 by Nej Kasap
Pooja and the girls at the cafe are a great team, they're always very friendly and helpful! Thank you
December 2023 by Yasmin I.
Really poor service, simply requested a bit of milk for a babys bottle after a whole morning in A&E. They refused. I mentioned every cafe you go to does a babyccino, they said they used to now they don't. Even asked if I can have milk in a cup so I can pour it into my baby's bottle, they refused that as well. Poor form. Nowhere to get warm milk for a baby in a hospital! Thank you to A&E staff though that offered me the milk in their fridge which I had to turn down as it was soya milk only.
December 2023 by get lashed
Very rude staff, went to order a hot drink it was like warm then when I told him my order was wrong proceeded to then complain to another member of staff and angrily walked off leaving another member of staff to deal with my order.Not what I would expect from marks and spencer!
November 2023 by O T
Good range and quality products just what you would expect from M&S.Be back soon
November 2023 by S K
Huge amount of flies sitting on the coffee machine especially were milk is being heated. Shocking since this is an hospitalSite. Extreme high risk of food poisoning or other GI issues. Was told nothing can be done the staff have complained.So head office wants a law suit? It?s disgusting the amount of flies where milk is heated, this is a major health risk. The staff are nice but doesn?t mean anything when hygiene is an issue at the cafe
November 2023 by Andrés Almario
The lunch deal just increased to £5, is no longer a deal. The size of the portion has always been small. Will avoid it from now on.
October 2023 by Mominul Hoque
It's a great place to have a coffee and snacks. Service is very good.Staffs are all nice and friendly.
August 2023 by question mark
Ok little shop with an attached café. Lots of "lunch" type foods but it would be good if they had some dinner stuff, if you're visiting the hospital & might be there for several hours, you may want a quick hot meal at the end of the day, not just a sandwich & a packet of crisps but it's fine.
August 2023 by Camilla George
£5.75 for the soggiest sandwich in the cafe , supposed to be toasted but it's just pure mush Woman behind the counter rude when i pointed this out Really resentful of wasting the money on below average food
May 2023 by ALdragon888
I went there to get bottles of water & snacks & organic bananas ( they were rotten ! Got molds right away ! ) & their vegan raspberry jello !! My fave !! Their mini shortbread is my fave,too !!
March 2023 by Stevie Embree
Really poor service! Worst M&S ever! In labour trying to buy a bottle of water and a banana with my partner when the self-service machine swallowed our money and wouldn't give change. Instead of helping staff accused us of stealing!! Having to wait over 30m while cameras were checked twice and get it sorted out in-between contractions wasn't much fun.
January 2023 by Tayyaba Qayyum
I was really disappointed with the service we received from a man called Monzu. He was very rude. We had to repeat our order 4 times, no smile, no apologies for not being about to hear. Then he made a really horrible drink of hot chocolate for my daughter, we had to throw it away!This is the first time an M&S staff member has been horribly rude in all the years we've been going to your cafe......People like this need to be reprimanded or suspended due to lack of people skills.
November 2022 by therichastill
Just on the edge of Euston station is the M&S store which is a great place to get snacks for your journey. They sell a wide variety of snadwiches and other snacks as well as crisps, fruit and veg. There are soft drinks as well as something a little stronger. I have visited many times and the staff have always been friendly and polite. The majority of the tills take card but if you tell them you are paying cash then a till is available for this.
October 2022 by John Routley
The food hall is fine but the cafe is extremely poor unsure of opening times but when you refused to warm toastie sandwiches at 2.10 then refuse to do coffee at 2.30 and then declare we are closing at 2.50 I just wouldn?t bother and the staff match the poor experience
August 2022 by isaackiki
I wanted to get something to eat on the train, this was convenient, sandwhich, snack and drink £5, seems a lot to me but I'm from Yorkshire, it will be cheaper at home. It was ok.
