December 2023 by Michelle Allen
Popped in (quickly)for a dogs bed ?with so many types to choose from spoilt for choice?brilliant especially for bigger dogs
November 2023 by Adam R
Seldom fully stocked shelves. Makes trips disappointing and results in just going online to buy it (cheaper) elsewhere.
November 2023 by dante pag
super helpful and knowledgeable staff :) gave me great fish advice and valued my aquariums wellbeing over my money which i really appreciated!
November 2023 by Louisa F
I was just in here and noticed that one of the Guinea pigs was trying to have a drink for about 5 minutes from an empty water container. I mentioned it to a member of staff who was quite dismissive and didn?t seem to care. I then mentioned it again when I was paying and asked if a member of staff actually will fill it up. Again, all the staff at checkout couldn?t seem to care less. One female employee just said oh there is another bottle it can drink from. I couldn?t see this and the animals weren?t aware otherwise they would be drinking from that one. I had zero confidence that they were going to fill up the water. You?re supposed to be caring for living, breathing animals - do better. Won?t be coming here again.
November 2023 by Matt Lewis
Honestly i just use this place as a free "zoo" to entertain the kid when my wife is browsing in hobycraft next door. The staff know this and are perfectly happy with it. The shop is always clean and tidy - has lots of stuff for pets from cats to dogs to rabbit to hamsters to fresh water fish to reptiles.
November 2023 by Heather Salvador
Both me and my husband enjoy taking our dog to this store. The staff are attentive and helpful. Extra credit to Jack who goes above and beyond. Such exceptional customer service and our dog Hudson absolutely adores him.
October 2023 by Carol Penegar
Great staff, nice place, though do look out for little accidents from the four legged customers ??the only problem is that they don't put prices on stuff and put stuff in the wrong place with the wrong price on it?so it's difficult to buy stuff when you're on a budget and trying to add it up as you buy!? The VIP CLUB is great as you get some great vouchers to help with your new pets!! ???
September 2023 by Hanna Ksiazak
Staff is very rude and never keen to help. Been there 3 times and always struggled to get proper help, everyone is angry and miserable and not knowledgeable. Never again, so many pets shops in Wimbledon that can provide you better experience, just don?t bother going there and ruin your mood. Avoid.
September 2023 by geslei pasquini
This store boasts an extensive range of products, catering to a wide variety of needs. However, it would be beneficial if certain employees exhibited a higher level of attentiveness and a greater inclination to assist customers.
September 2023 by Alecx pro
Big shop, easy access and 2 hour parking limit. Also the same place as Lidl car park
September 2023 by DrakesVeryOwn
They're always happy to help and very polite!
September 2023 by Nikolay Ivanov
Usually very well stocked car section.
August 2023 by Amanda Kennedy
Well stocked up when I have been Croydon store not great for stock.
August 2023 by Miles-Andrew Mashigo
Great place to buy food and supplies for pets, whether they are furry or scaly. Staff are very friendly
August 2023 by Suraya Brooks
The staff are so helpful, thank you to staff Jess who was amazing with me and my son when selecting out new baby guinea pig. Very professional and gave us some useful advice.
