November 2023 by Will Livesey
Very unpleasant and rude staff. Advise people to go elsewhere
November 2023 by Will
Parcel posted at this Post Office was lost and when I checked in to the Post Office to see if there had been a problem (after I had seen my 'First Class Signed For' parcel had not been delivered) the man behind the counter was unhelpful and slightly rude. My experience in general with the staff has not been very helpful and they have not been very clear with their responses/support.
August 2023 by D N Wel
The rudest woman on the post office counter that leaves you very confused. Just dumps stamps on you and shouts asking for money without giving you a min to physically put the stamps on the envelope. Expects you to know where to leave parcels etc and navigate your way round their post office. Post office counter staff esp the lady desperately need customer service training!The gentleman on the shop counter however is always very friendly and helpful when I return my parcels. I avoid the post office counter like the plague. I now walk to Tooting Broadway if I need post office services.
July 2023 by Elodie
One of the most unpleasant customer service experience I have ever had! The man at the counter was extremely rude. I went there to receive a MoneyGram transfer and was racially profiled. I was told to go to a different branch as he did not want to serve me.He was unable to provide me with a valid explanation when I asked why and remained obnoxious throughout. As it turned out, I had everything in order and he had no other option than to serve me. In my experience, I have never encountered such treatment at a post office before!
May 2023 by Ruisz Gyuri
5 star to the people running this branch. Their utmost flexibilty and patience is the only reason why I still use Royal Mail
May 2023 by Harry P
Very helpful little post office - would recommend!
May 2023 by Henny Lenahan
They are fantastic and I love going here
May 2023 by John
Great service in this post office
May 2023 by claire lound
Very unhelpful and rude when I came to try and find out what to do about a return to sender package that had gone missing (wasn't actally asked how I wanted to send this parcel, they just repeated postage I had on the previous parcel I needed to send.) Very poor customer services.
January 2023 by Manveer Singh Khunkhuna
Great little Postoffice has all the essentials and these great perfumes, really like the Celebrity Woman and Platinum for men?s. Definitely coming back for more!
January 2023 by Bella James
It should be no star rating. Most horrible experience. Why nothing is been done in regards to these two people the old lady at the counter in the post ? office and the man with the glasses. After so much of complaints they still not changed. Extremely rude behaviour and not doing their job. Its not organised hence the chaos. They make u feel that you have committed some crime arguing and confusing me. They way the lady twist and turns her words and lying to just check simple parcel. My online app says its delivered to the post office. But she saying its not their. They make u feel so anxious, disturbed like u walking out of there traumatised. Even after speaking politely. Simple pathetic.
January 2023 by Hannah Chandler
As someone who has had numerous bad experiences across London at different post office services, thought I'd review! He gentleman here was very helpful and explained the best time to come to make sure my parcel had definitely arrived. It goes a long way to be friendly in London. Thank you
November 2022 by Bee B
The woman in the post office is incredibly rude. Took literally 1 second to look for my parcel & didn't find it. She then went on a rant about RoyalMail lying and my parcel wasn't there. Ranted "why would your parcel be here we're not your local post office!" just as she'd convinced me to leave and walk to a different office, she found my name on a list and found my parcel. She then tried to backtrack it all and got very aggro when I reminded her she said it wasn't there. She was insanely rude about it and said a sarcy "thank you".After reading other reviews I can see I'm not the only one who's had to deal with this nasty woman.
October 2022 by Danielle Bailey
The lady was very helpful as I need to select a box in which to send a return back, and she made the experience a whole lot better... this was the first time that I've sent something back this way....find a evri shop, take the barcode, wrapp item send it off....all different places, knightmare but READY for the next Rtn. ?? ?
August 2022 by Patrick Wild
Refused to print my postage label and send a parcel I'd paid for online on the Royal Mail website, where it specifically said I could do this.
