November 2023 by Moe Shahto
I went in to get an eye test and get a new frame, Linda helped me choose 2 frames, she was very friendly and patient as it took a bout an hour to choose the frame and sort out the lenses, and Katarina helped me get the fitment of the glasses to my liking as she was really patient and friendly.I want to say thank you to both Linda and Katarina for making it a smooth and nice process.
November 2023 by Madalina Laura Moise
Just went to pick up my two pairs of glasses, and have to say I had the most professional customer service so far in Specsavers, from the beginning of my apointment until picking them up. Everyone was very careful and attentive and tried to give their best assistance. Special thanks to Caterina who had a lot of patience and shown so much care in looking after me! Thanks again
November 2023 by Ellie Pyemont
The team at Specsavers Tooting are excellent. They made me feel very welcome, very much looked after and it was a great experience from start to finish. It was a very busy Saturday morning when I went it and the team were clearly working really well together to give everyone a personalised and effective experience.
November 2023 by Katarzyna Tyszko
Been there 2 times,amazing service, polite and caring staff,specialist are very professional, time of waiting very short,everyone are smiling and kind.Thank you!
October 2023 by nino imerlishvili
Excellent customer service and very helpful and patient staff! Anish was so professional and helped me to choose right glasses so patiently! I will definitely go back if needed! Thank you!
October 2023 by TuneLowPlaySlow
I booked an appointment with these guys as I'm having dizzy/light headed episodes and my GP advised me to make an appointment with these guys to get them to check my overall eye health.These guys were excellent with me,I never felt fobbed off or pushed into any products that weren't necessary,I ended up having perfect eyes and even though I didn't get an explanation for my issue they were really good with me,all polite and super helpful and even compassionate regarding my situation.I would definitely come back for further check ups and definitely recommend this branch.
October 2023 by Francesco Dore
I went for an eye test, and I enjoyed the visit. The staff are amiable and helpful, making you feel at ease. It was a little busy, so it took slightly longer to finish all the tests, but overall, it was great.
September 2023 by House 0fBeauties
Poor service, arrogant and unprofessional behaviour from the young ' chinese/ korean optician man' named either ( fan, fun or fon)Just want to say that he was rude, insesatative, did not seem to care and was huffing and puffing when doing the tests for my eye sight. Maybe he should quit the profession. He said to me ' glasses will not help you and nothing much we can do for you. I can subscribe you with eye drops then something I did not understand When I asked him what will that do? He snapped saying ' confort'. A unprofessional miserable Stupid idiot! Who should fix his accent!
August 2023 by Marcia Innis
Great 1+1 service staff kind patience and professional. Nice bit is I have a pair of great glasses which suits me
August 2023 by Shining Ones
They gave me the wrong lenses and when i went back with them they told me that maybe I was old, sick, had diabetes! Really, Mr Graham Hellman dealt with me and he is a ageist cretin of a man who really tried to say I was too old to recognize that they gave me the wrong lenses. In fact, I didn't even need new glasses, but they upped the lense which didn't work. No mention of a refund, or even to change the lense. I also found that I have a problem with my right eye, seeing wavy lines, the optician said, i would tell you the vitamin you need to take......but you smoke! Great service, shame on them. I am 63 and really needed my glasses for the computer to work, they didn't. shame on them for trying to dupe an elderly person into thinking they are old, so they got it wrong, not them. The glasses that I did get I had to buy for 400 pounds and they are shoddy to say the least. Shame on them.
July 2023 by Dania Khair
Specsavers at tooting has exceptional customer services. Lovely and kind lady called Sara was so amazing at dealing with my issues and really looked after me. From my eye test to receiving my glasses, everyone on Specsavers have been 5 stars for sure.
July 2023 by Anthony Osawe
Being an immigrant who recently moved into the UK, this is by far the best eye checkup, I have ever done.
July 2023 by liaquat
Amazing customer experience, efficient and friendly staff who made me feel valued during the appointment. Special thanks to Shoaib who was kind, helpful and efficient during the whole visit and helped me feel valued during the appointment. Really impressed and satisfied with the service provided.
June 2023 by Naeem Daud
Always a pleasure to deal with the team at Tooting.Always so thorough and genuinely passionate about providing world class service to all their customers.Special mention to Graham Hellman for always catering for my needs and requirements.Also Thanks to Mona for her exceptional detailed examination.
May 2023 by P
Recently had an eye test and purchased some glasses at this store - had a great experience, friendly staff and professional optometrist, nice selection of frames. The waiting time wasn?t too long and the shop was clean and tidy.
