March 2023 by kofi anatsui
Usual petrol station service
March 2023 by Meng Body Temple
gone to all the trouble of facilitating interactive feedback, why not give details of what facilities ALL YOUR stations do or do not provide. Vac, Electric, car wash, sandwich bar, toilet, air, water, etcmark is for your companies of your further information on ALL your garages
January 2023 by Mustafa
Very unprofessional and rude staff, who refused to give me their insurance company details, as I needed to claim some of the estimated £400 costs to fix a dent in my car door caused by a sharp and invisible barrier in the station. (Sadly, happened on Christmas Eve).Clearly, several cars damaged their doors on this barrier, as you can see in the pictures below. The staff were unhappy when I tried to get their insurance company details, and I had to calm them down not to take my request personally; so unprofessional and juvenile behaviour on their behalf.
November 2022 by j k
I was just refused service at 1.30pm, I went to buy a cappuccinos, I've been a regularly customer for over 15yrs and this past 3months or so, almost every-other day I was buying coffees for myself and family and friends,and the person refused me service, and he said no because his busy working, come 2morro! I said to him others have serviced me before regardless what time it was, I was serviced at 3pm few times, he still said no... It took me time getting there i was busy... am so hurt, Usually am oky am like naa it's cool oky, but he was just so rude and no, waving at me to get lost....just wow.. around 1.20-1.30pm I was there today trying to make a purchase but no... and the other team that serviced me brilliant no joke... apart from this guy (male) didn't see his name, when I was telling him what I wanted and he was saying no, he walked away into back room, ignoring me...
October 2022 by Dimitar Avramov
Every morning o have to waiting some one from staff to wake-up.They really slow.bad service bad bad
July 2022 by Dominique Patroklou
Great friendly service from the guys that work here especially Kumar as he regularly has my usual items ready for me without me asking :) The shop and forecourt are kept clean and tidy and are stocked up with disposable gloves and paper towels. Thanks guys!
July 2022 by Purposeful NOA
When attempting to use the Shell + go app to pay for my fuel, I could not locate the branch on the app so went into the shop to enquire from the attendant. He proceeded to accuse me of not wanting to pay and saying people always drive off without paying. I was disappointed at the audacity of him to make this accusation as it was clear I was trying to find the way to pay via the app. I explained that I had child in the car so wanted to prevent from leaving her in there, hence why using the app from my car would have been preferable. He started raising his voice and showed extremely poor customer service skills. Kumar has let down this Shell branch (which I have used often in the past).
June 2022 by Junior Gustave
Avoid car wash, bonnet of car got Scratched while using the brush to clean...
February 2022 by E B
Staff did not open pump for ages then proceed to be rude while serving me inside.
November 2021 by Kelly Jade
I Was given a £5 note and some coins from the man behind the till as my change.when I then tried to pay for my lottery with the note, he made a great big fuss and tried to embarrass me by saying I had a fake £5 note !!!When I told him I'm calling the police, he suddenly couldnt speak or understand English ?Very dodgy characters in this shop , be careful and check your money !!!
October 2021 by Remus Fecheta
I was there just for a tyre pressure check.The air machine wasn't working and I put 3 pounds in there to keep trying..the cashier said that is something wrong with my tire..all of them brand new,fitted 2 hours before..shame on him
September 2021 by Michaela
My local petrol station, I?m always in and out. I?ve given feedback to the staff, for gloves and tissues to be available at all times. I think since covid they have improved. The shop is very cramped inside, I think they should introduce pay at the pump service- And air/water should be free.
September 2021 by Kelly Osman
I Was given a £5 note and some coins from the man behind the till as my change.when I then tried to pay for my lottery with the note, he made a great big fuss and tried to embarrass me by saying I had a fake £5 note !!!When I told him I'm calling the police, he suddenly couldnt speak or understand English ?Very dodgy characters in this shop , be careful and check your money !!!
September 2021 by orhan Turko?lu
My favourite petrol station the staff is so friendly and helpful and you never wait to long also they give you advice on products highly recommend this place ?
September 2020 by Yavuz Hocaoglu
I am always using this station alone staff is okey but they never give you your shell redeem Indian guy say to me go claim from shell this is franchise also they rude if u ask me am I will use this station again no wayhe I try the call shell customer services right now for complain but they close but deffinetly I will complain shell is big company in petrol market they have to say this rude staff stop
