January 2024 by Agnieszka Przybycien
Big choice of cosmetics
January 2024 by H.A.
Pharmacy staff are so lazy. Never in a rush to reduce the endless queuesHuge store hardly any tills.
December 2023 by Karien Marshall
Good selection of stock good customer services
December 2023 by Hélène McFly
I went in Boots T&W to buy a particular foundation that I use. Unfortunately they did not have any left on display. I ask the sale advisor called Sonia who looked with me for the item, she checked the stock not on display but that item was out of stock. She straight away asked me questions to help me find a substitute.Sonia was really helpful and nice. I received great customer service from her.
December 2023 by Nathan Faulkner
What can I say about the pharmacy?! It it poorly run, the pharmacists are rude, aggressive and unhelpful. Why would I stay here? Will be shopping around
December 2023 by Kweku Dadey
Waited too long to be served. To be fair it is Winter, and long queues are a common sight.
October 2023 by Danny Tan
Okish. Went in there to get my tepe interdental brushes but they don't have the size I wanted. Very quite for a Saturday around 11'ish.
September 2023 by Etem Dindjer
Staff work really hard in the pharmacy department but they are hopelessly understaffed. Boots are nothing but slave drivers!
September 2023 by Ali Hamidi
I visited the shop today and I asked one of the staff at the pharmacy to give me some info, about vitamins. After waiting a long time, no one came. I politely told the same lady that I don't need help anymore as I can get the vitamins at Holland & Barret. I went to H&B at potters bar, Guess what, The very friendly staff took the time to explain their product. won't try Boots again.
August 2023 by Harris
Always seems understaffed. Long queues at checkouts. They only ever have one person serving. No staff on shop floor to help find products or as questions.
August 2023 by Martyn Borovick
I am disabled I cannot stand for long. I was fortunate the three people in front of me let me go directly to the cashier. He was very helpful and got what I wanted straight away. The only problem I can see is that there are no staff to be seen if you need to ask for help. The day I went the only way to ask for help was to join a long queue at the cash station. Also certain items are displayed too low for people like me to continually bend that low to see if the item you want is at floor level.
August 2023 by Exploring with Family
Absolutely shocking experience today. I one of the staff member (she said her name was Lou?) lady in her 60?s was very aggressive.
July 2023 by Nicky GT
The staff was tolerable but the manager, I mean how did he get his job. Also the security guard had some personal mental issues too.I was there on professional matters, I dare not wonder what they think of their customers.I'd rather go 10 miles away if I had to.Swerve this place at every opertunity.
July 2023 by Shahrzad Bakhshi
Very friendly & helpful staff, nice & professional optometrists. I have been there twice and felt quite happy after my eye test appointment.
July 2023 by Hey Ya
I just came from Boots Whetstone.Inconveniently they keep closing the entrance from the main street, and making people go around to enter the store from the car park.Those who don?t know there is a second entrance have impression that the store is closed.I understood they did it during the Covid, but why now? The shop is closing at 8pm yet the entrance from the main street is closed from 6pm which doesn?t make any sense!
