March 2018 by Nicolas Cochonneau
I came on a Sunday morning around 7:45am and the shelves were completely empty, no danishes, fruit/veg or meat available!!!! There was a fews trolleys on the aisles waiting to be unloaded but the staff were too busy chatting to restock the shelves, I though maybe because it was an early Sunday and perhaps they didn't have to time but then I went across the road to Sainsburys and I was so happy to see the shelves full and the staff worked hard to restock them, I should have gone there in the first place because everything that I needed was there! so now instead of going back to Coop again I will go to Sainsburys
October 2016 by Marho Bateren
Great selection of products. Also a great lunch meal deal here. Best in the area.
August 2016 by Nick S.
Good selection but high prices apart for some good deals. Customer service definitely lacking, not sure whether staff don't like talking or just can't do so politely.
August 2016 by Jerry Elim
I went to this store last week sunday . I was served by DON . It sems to be a well improved costomer care service providing by this store better than any other co-op's. Specially better than Sainsburys. Keep it up.
May 2016 by qper qpa
Yesterday I was served by Don at West Norwood Co-op. While I was waiting in the queue to pay he has pointed at me then pointed at the cash register without any word, next I was greeted by "what's up bro" and other slur of words that I would use only with my mates. I have ignored it but as he started to make remarks about my purchase (a packet of chewing gum) such as "only this?? You are buying only this??!" I have asked if he is alright as to be honest he seemed not. I would like to say I haven't experienced such bad service for a while and I guess Co-op should invest more into training of the customer facing staff or do a better recruitment selection. I would like you to note that Don had a complete lack of customer skills and to be frank he was rude. Hopefully you will contact that individual and have a word with him. Cheers
