August 2023 by Marcella Murtas
Rudest customer service ever! I was interested in buying the beautiful long black and white flowery summer dress from the window when I entered I asked for my size to the young lady ?sales assistant? and she just replied with ?do you want me to take it off the window?? She clearly didn?t want to be there assisting clients as she didn?t even welcomed me to the shop. I just didn?t want to bother her so I left. First and last time in this awful shop. People expect more care in Richmond to be honest.
April 2023 by Teodora Todorova
I love Crew. Great selection, great quality, always perfect customer service and easy returns.
October 2022 by Suzanne T
One of the smallest Crew?s shops but has the most wonderful staff.
April 2022 by Jack Skilton
Friendly staff, neat and tidy store.
March 2022 by Victoria Summer
This used to be such a lovely shop with great management. Today the assistant was aggressive and so unhelpful. Very demeaning despite my having bought over £500 of items recently. One had developed a fault. Terrible customer service. Had anyone had witnessed it I am sure they would be very surprised at the attitude for no apparent reason!
July 2021 by Ladan Mohr
The Richmond branch staff are always friendly and every time I visit the branch, they?re super helpful.
July 2021 by Victoria Borwick
Always enjoy shopping here. Came away with lots for the summer!
July 2021 by Abhijit Shah
Great quality of clothing
September 2020 by Richard Bathgate
This Crew store is run like a sleek super yacht !The Richmond team could not have done more over the phone or when I visited to help , suggest and fit clothes .Thank you again.
September 2020 by Luke Mizicko-Hawes
Shop was well run by a fantastic manager Branko. He had great product knowledge and amazing customer service. I will be visiting again!!
May 2019 by Liam Withall
Attentive and helpful staff. Good selection of clothing if a little on the expensive side.