March 2024 by John Tranter
Always used this store but some newer staff that don't understand customer service. They should be taught to understand customers and not just say no. Returned some items and the default answer was no and contested rather then apologise and sympathise with the the customer for wasting their time buying the cheap, rubbish product they sold me. I ended up getting a refund and used this branch for years, I won't be visiting anymore.
March 2024 by Stephen Ashby
Every time I've gone there for a certain product they were out of stick. B&Q much better.
March 2024 by Sri V
Customer friendly staff. Always a pleasure
March 2024 by Joanna Fyffe
What?s the point in a sign for Click and Collect section and someone being there if you waiting over 10 min and then being told there?s just one queue and you need to join at the end of that one? ..make your signage right and then expect customers to join the same queue ?
February 2024 by Shed Sounds
The shop was not busy at all, well stocked and a pleasant experience
February 2024 by Julian Buck
They have a lot of items not in stock (I was buying a kitchen tap) but the staff were helpful
February 2024 by Keir Cranton
Smaller store, limited range.No toilet.
February 2024 by TOSIEK POLAND
Everything super ????
February 2024 by Tim Stride
Good tools section.
February 2024 by Gareth Taylor
Looks like it?s closing down!I?m not sure what?s going on with this store but I visited today as I was passing because we?re about to have our bathroom renovated. I was shocked to find three place in a really poor state in general. A little of lighting off, one isle with zero lights, displays missing, power tool display a real jumble and very dusty?. If I was the manager I?d be ashamed as this used to be a nice store, especially when the Aussie lot took over for a while (albeit under a different name/brand).I don?t know if it?s the case, but the feeling I got was that the store is being run-down, maybe the lease is up soon or it?s being redeveloped. If not, then Homebase need to pull their socks up.
February 2024 by Joseph Blakiston
If you want a litter grabber , they no longer do them
February 2024 by Munera JQK
Bad service. They overcharged on an item that had a large sign saying the price and they had us pay more than the price tag. We went back to let them know. The worker was refusing so we asked for the manager and we got our money back. However the worker was rude and wasn?t trying to understand the situation
February 2024 by Tahira Naveed
I love shopping at homebase. I can find everything in here required for a furnishing household
January 2024 by Joanne Bacquenois
Fantastic click and collect service.
January 2024 by natasha kilsby
The staff here are actually very helpful and really really lovely. Staff on many occasions have given perfect customer service and have been able to help to top standards. This is my local homebase I have been to others over the years but this one I highly recommend