February 2024 by Charlotte Morley
Awful experience.Went in 10 weeks pregnant (feeling god awful) to pick up my prescription and the team refused to issue the prescription as I ?couldn?t prove I was pregnant? and ?I didn?t have the correct forms?.If the forms really were required for the process (even though the prescription was issued by a Midwife from an early pregnancy unit) then I would accept that as long as there was support and guidance as to how I could proceed.However, the attitude of the staff towards me was abysmal, effectively accusing me of lying about a pregnancy in order to get a free prescription. They even went so far as to say they were going to tick the box to give it to me for free, but would make sure I got £100 fine for abusing the system.I thought pharmacies were supposed to be kind and helpful and caring where GPs weren?t able to? Safe to say me and my family will never go in this pharmacy ever again!
January 2024 by Lula Teunissen
Poor ear microsuction service!I previously had ear irrigation here a few years ago, which was very successful, but this time when I called (after leaving two online messages which were not responded to) I discovered that they now only do ear microsuction. The lady on the phone could only offer me an appointment a week later and when I went to it she took one look at my ears and said ?they?re too small for microsuction? before giving me the number of the woman who used to do the ear irrigation who now does home visits! Why didn?t she say on the phone that this could be an issue and save everyone the time and effort instead of making me wait a week with a blocked ear?! Very annoyed and will go straight to the ear irrigation lady in future!
January 2024 by Susan Brown
Had what indeed in stock when all other chemists were out of stock
December 2023 by Current status: fangirling
They never answer their phones. However generally helpful when I'm there and open later than most chemists so very useful.
August 2023 by Jack black
Good pharmacy they have a lot of stock. They sell perfumes, beauty things, aroma therapy, etc..
July 2023 by Christine O
We are so lucky to have Maple Leaf as our local Pharmacy. Always excellent service. Today, when I had a micro-suction appointment for my ear, I was seen on time and the procedure was performed efficiently and painlessly. Thank you, Maple Leaf!
July 2023 by Grace Jackson
Must echo the other negative reviews. The older lady with short blonde hair and glasses working here is always - without fail - rude and condescending. You go to a pharmacy for trusted help and advice, but any question asked is greeted with complete aggreviation and an attitude. She should not be in a public facing customer service role. My family + neighbours are now afraid to visit this once brilliant pharmacy for advice or even simple purchases.
July 2023 by Héloïse Aboulker
Good local pharmacy. I wish they opened at 9 am as advertised, often it's later.
July 2023 by HELOISE A
Good local pharmacy. I wish they opened at 9 am as advertised, often it's later.
July 2023 by Rangith Athauda
Invaluable excellent service. Thank you David. Hope you would be able to continue the level of service which is highly appreciated. Well done to you and the staff at Maple Leaf.
June 2023 by Vernon Watts
I visited the Maple Leaf Pharmacy today for ear micro suction. I was thrilled by the care, kindness and expertise of the lady that carried out the procedure. I rated them 5 stars but I'd give 5 more if possible. Extremely good price too. Highly recommended.
April 2023 by ahmet kaya
rude staff I'll never go back Customer service very bad
April 2023 by Tim H
2nd visit here and again found the staff and pharmacist really friendly and helpful. Will happily drive past other pharmacies in future to come to this one. Great service.
April 2023 by Cheryl Davies
Just discovered this place, great little pharmacy that I use for organic beauty products and high quality natural supplements. Although I've never used the pharmacy, the staff I've encountered seem friendly. It's so good having somewhere locally to find natural health products!
February 2023 by Peter Morrison
I went here for advice and as usual you get amazing knowledge that you would not get anywhere else. Love this place and the pharmacist is excellent. Thank you.
