August 2023 by Amerdeep Singh
Went in to store last week and was looking for help and advice for some things for my daughter. And staff member Paige was an absolute delight. Welcoming, professional and went above and beyond to advise and help. In this day and age its hard to find anyone who actually represents with pride. She is an absolute credit to Marks and Spencers. Refreshingly surprised and would now make this my daily M and S
August 2023 by Rebecca Thornett
Today my daughter lost her purse, Janet who was working on the SCOTs was so helpful, and ensured we were directed to where we needed to be to find the missing item. She was very kind and wanted to make sure she was recognised for her helpfulness.
June 2023 by Veronica Lazar
Is my favourite shop but I don't get it why they always change the places of the items, so confusing, you know one place where to find something you need then u need to go through the whole shop and find it againIs annoying.Also happened that at the checkout to wait for ages bc the person has a long conversation with the first costumer.
May 2023 by Melvin Lee
Clean storeNice and quiet when I visited
February 2023 by fwibbler
Some prices are too high and staffed checkouts not always in use.
February 2023 by Tony Clay
A good selection of quality foods.
February 2023 by Squibb Vicious
As an M&S should be - always well stocked.
June 2022 by Natalie Frances
M&S does the best cream slice (in my opinion). Excellent quality food. Well organised, store.
March 2022 by Jacky Logan
Probably the worse M&S in the UK. The staff are so rude it?s a joke
December 2021 by katie clark
Absolutely appalled by the service I received on 13/12/21. I had picked up the wrong item and hadn't realised until I paid for it. Asked a assistant called Jaqueline if I could swap and be refunded the difference of 30p. She huffed and said "you have to go to the customer service desk" which I then did. I was then greeted by another assistant who informed me she had to get someone else to do it, which was then Jaqueline (not sure why she didn't do it for me in the first place). She then stormed over clearly irritated with me and said "for gods sake" under her breath. I then asked her if I was causing her inconvenience and she then said "i'm doing it for you aren't I?". She then proceeded to give me incorrect change of 15p refund in 5p coins I then corrected her on this, she then threw down 6 x 5p coins on the counter. In all my time using this shop I have never experienced such shocking customer service. I was absolutely gobsmacked with her aggressive tone. I spend a lot of money in M&S, but regardless of this, no one should endure such behaviour for a simple return request. This lady clearly needs to be provided training in her customer service skills. A complete let down to the rest of the team in the shop, and a totally awful representation of the brand. I used to work for M&S for several years and never witnessed any colleague behaving like this.
October 2021 by john stokes
lovely clean tidy place to shop. Staff are friendly. food is great. some food can be expensive. But you get good quality and taste.
June 2021 by Flyagaric Life
Expensive, but you get what you pay for. Nice size shop with good range.
April 2021 by Jaky J
awful - went to collect something and 2 members of staff had a converation, ingnored me then walked off. Not the first time - once stood like an idiot on self service whilst staff nearby ignored me. Not going back again dreadful
March 2021 by Ella D
Terrible experience this morning with this M&S on my first visit ever. Not going back for sure. The parking machine wouldn?t take the card payment, so I went inside to get some change, but the staff were very unhelpful so I left without buying anything.
March 2021 by Maxime Vete
They got the best coockies ever!!
