December 2023 by Vince Sherrell
Walked in and all my issues sorted within minutes, many thanks
October 2023 by Katie Hawtree
Gemma was really lovely; provided great customer service and support!!
August 2023 by Gillian Robson
Anne was excellent sorting out my accounts today.
August 2023 by Geoff Pick
Thanks Gemma for a very informative meeting. Love the local connection, when many banks are becoming remote, good to have access to genuinely helpful people.
July 2023 by Shirley Dexter
Great help from Emma lovely to speak face to face to a human , which otherwise would have been a pain on the phone
April 2023 by Darren Felix
Went to the branch and Anne was amazing! She helped me with a savings account, ISA, credit card, app on the phone and helped make sense of everything. Can't thank her enough for her patience and professionalism.
April 2023 by Lauren Felix
Anne was extremely helpful and patient when I came into the branch today.She managed to help me sort out my accounts, sort out my ISA transfers, and even help me with the app. I felt like a bit of an idiot, as I was a bit flustered and had a lot of questions, but Anne was so helpful, and didn?t make me feel silly!Thanks so much
August 2022 by Trevor Hermes
Absolutely a brilliant service. Very professional manager. Very approachable
August 2022 by Robert Robson
Very helpful and friendly
July 2022 by M K B
Nice to find a local financial institution that still provides face to face service. Staff were very helpful when opening a savings account. Account open same day; cash card, PIN and App login details received within 3 days.
July 2022 by Isabelle Yates
Very helpful with my enquiries. Audley was very nice and made the experience easy and enjoyable. Who know going to the bank could going to the bank could be fun!?Totally recommend coming to the Upminster branch over all the others !!!!
June 2022 by Richard
Lovely branch been going in there years .Popped in the other day and the lady behind the counter was just so lovely and helpful,nothing too much trouble.Like most places the staff change over the years but the Nationwide Upminster branch always manage to find such lovely staff.Thank you for years of quality service from an extremley happy customer.
June 2022 by izzy Yates
Very helpful with my enquiries. Audley was very nice and made the experience easy and enjoyable. Who know going to the bank could going to the bank could be fun!?Totally recommend coming to the Upminster branch over all the others !!!!
October 2020 by English with Tracey
I always find everybody so friendly, polite and extremely helpful. They have good memories too, remembering the little personal things! Outstanding service.
October 2020 by Sena Palainitsena
Lovely service polite and kinds.