October 2023 by AstroNebulee
Coffee and sandwich were good and not busy which was fine by us. The toilet cubicle was disgusting tho.
October 2023 by Abdullah Celen
it is just on the high street. Interestingly I tried to find a proper coffee shop on the street and eventually happy to see Costa Coffee. It was rather crowded. The cashier was very kind and she helped us decide on what to get. there were tables outside as well so we let the kids sit outside and talked with my friend inside as it was very noisy outside due to heavy traffic.
October 2023 by Jordan James
I don?t really use this costa often even though it?s the closest one to my house, and today made sense to me why I?d prefer to go out the area. The coffees I got for myself and my wife were weak as anything, they practically tasted like warm milk, my bacon roll tasted stale along with an almond crossaint I also purchased. I was already on the road so was unable to return to ask for another one. The upsetting thing is not only wasting money in this day and age, but the previous day we had breakfast again in another branch (next retail A10) and honestly we were so content with the quality of coffee, food, service and atmosphere, it was brilliant. And to have such high expectations and be let down by my local branch it?s frustrating. They need to take a leaf of out the (A10 next retail store Costa) .
October 2023 by ???????
I'm very disappointed of this placeThe service and communication was very bad and also no one was able to open the door of the toilet.. the lady there was non respectful and ignoring my friend ,when she ask for it ...the table was dirty ..I'm not going there again .
September 2023 by Khalida Ahmed
I have come to this costa for the second time now and I was very disappointed how dirty it was. The tables are sticky and not clean and I even spotted flies on cakes which had been covered by a cake cover.I did enjoy the coffee but the place needs a really good steam clean.
June 2023 by Marcia Llewelyn
I'd like more comfortable chairs
June 2023 by Es
i get my morning coffee from here everyday, Katya and Melek always welcome me with smiles and great service. The ladies here are lovely and really care about the customers. The shop is kept clean all morning I can see these girls work very hard.
June 2023 by May Alas
The staff are very lovely, always giving amazing service, keeping the tables clean and engaging with customers. Such a welcoming store.
June 2023 by Infinitely James
Pretty expensive but really nice food
May 2023 by Google user
i get my morning coffee from here everyday, Katya and Melek always welcome me with smiles and great service. The ladies here are lovely and really care about the customers. The shop is kept clean all morning I can see these girls work very hard.
May 2023 by Ozge Gilgil
Very disrespectful staff, all young girls working not even listening to the order properly, and then blaming me. Acting as if I wasn?t going to pay for the cream I wanted and telling me to take my drink and leave. All have unhappy faces, There were 2 more people who complained about there drinks it wasnt the way they wanted it to be as well.
May 2023 by Gulsen Bektas
Love all the girls. They're so lovely and sweet.
April 2023 by Gul Aziz
Terrible customer service, aggressive behavior and all little girls unhappy faces. They never Thank you and when you want something extra they get angry right aqay. It needs to be checked urgently don?t let rude people work by the owners?I bought a kit kat hot chocolate for my sun and it comes with a small chocolate bar and they didn?t give it to him, when i asked for it stupid moves were made as if i got it for free..The are so rude like i didn?t pay..Unhappy people?And it?s just a one day thing I buy coffe 3-4 times a week but it?s always the same rude rude rude people. i won?t go again.Kid-friendliness: I dont want to say nathing very bad customer service very very bad they all 17 18 years old girl even they not saying thank you rude people dirty everythingParking: Non
February 2023 by Alan Bistun
If the owner of this place doesn?t go and control this Costa will soon closes down , bunch a rude yongish girls running it , some of them rude , untrustworthy, like the other day I found a power bank I gave to one of the girl asked her if someone looked for it give it back to them , her shift is finished I was still there , it came to my mind that she took the power bank for herself , I went to one of the girl who just started her shift and I said I lost a power bank here , did somebody by any chance found it and gave it to you , she looked for it and said no no one has found it !!!! And they all have agreed to tell the poor customers that the toilet are out of order to avoid clean the toilet !!!! They use it themselves but when a customer asks they say it?s out of order !!!!!
January 2023 by madaralll
Just wanted to say thanks for a great customer service)) Unfortunately, missed baristas name. Coffee was great too.
