December 2023 by Devrim Sengul
Absolutely horrible customer service one blonde lady and an Asian lady they were having bare attitude to my mum just because she had a problem with her card. I will be reporting you guys fix up your sticky attitude.
November 2023 by richard VT
This bank is an absolute joke no one to serve customers, been waiting for 20mins now.....
September 2023 by Football Club of Riverside
Friendly staff always willing to help and see to all banking needs.
July 2023 by SANTA RODRIGUEZ
It is a horrible item, the staff who work in that bank should change it, not everything, but mostly yes.
June 2023 by ahmet turhan Arslaner
Good place
May 2023 by Tracey
Staff member at the counter was really helpful & didn?t wait long to be seen. Happy with service???
May 2023 by Stephen Villaflor
Not enough counter assistance
February 2023 by Max Glutnic
Absolutely didn't help to people.. seriously I feel like trash, my dad over 70 try to open an account, on Woolwich brunch, close to home, then he went to work as truck driver long distance. Now nearest brunch just said sorry your bills is to blurry, your statement from building society is not permitted, for duck sake, how long it will be ? To open freaking account.. hell not I'll recommend to use this bank. They are human less
August 2022 by Philip T
They have two deposit machines. I don't think I've ever seen both of them actually working at the same time. And today, both are broken.Long queue and a 4PM closing time on a Monday. Are there any businesses that offer shorter opening hours than banks? Maybe consular services when you're abroad. They're also a collection of lazy individuals.The staff were polite and pleasant. They do deserve stars for that.
June 2022 by David Fetteroll
Very helpful staff. Very efficient. Went above and beyond. Came here after Enfield branch was closed for technical issues. Would use location now
April 2022 by Sandra Fearon
Only two customer service tills. One occupied with other duties. Kept waiting. Not acceptable.
November 2021 by Egle getwell
Have a massive help from bank manager Terry Collins with our issue, had an excellent service. Thanks
August 2021 by Deni Den
Very disappointed with the behaviour of the help desk lady. I went at the bank to open a bank account after waiting and passing from one worker to another i was attended by the help desk lady which name wasn't showed ,the lady cancelled my online account request since i had put one letter by mistake refusing to correct or to proceed to open a bank account telling me 8 month pregnant to go home and apply one more time. I told the lady that this is an issue for me because it's difficult to do so in my condition but anyway she refused to help me sending me back. I had to go away make another online application and return to queue again from the beginning. At the end one of the workers a very kind lady that worked at the cashier desk helped me and in five minutes everything was done
August 2021 by Neil s
Would give zero stars if I could. Been waiting 16 days now to receive a new pin number. Yesterday they sent me a new debit card which I didn't ask for or need, but still no pin number. I phoned and told them its now the weekend and I urgently need cash to get food etc. They said there's nothing they can do. This is now the 3rd time this has happened and the branch is shut on Saturday so I'm stuffed with no cash. Will be changing banks very soon.
January 2021 by Azim ozbek
Allways waiting too long unnecessary and not much help from the staff closed one of my account
