January 2024 by Tiff Brown
Same experience as everyone else! Rudest, rudest staff going. We refuse to give them our custom anymore due to the attitude given if you want to collect or send a parcel. Londis, stop offering a service that so clearly offends you. You?re not just offhand, you?re out and out offensive. FYI, the off license on the corner is cheap and the staff lovely!
November 2023 by jasmitha satheeskumar
So rude and inconsiderate!! Walked 1/2 an hour to post my parcel at their shop. gave me an excuse that the delivery drivers hadn?t shown up since saturday and i asked if i could keep the packages there until they came (bear in mind they are very small) and started full on shouting at me like it was my fault they didn?t come to his shop. If they haven?t come then call them up, before you shout at your customers use your brain and sort the problem out. extremely rude people
October 2023 by Ghazal Pakzad
As everybody else the rudest shopkeepers and quiet possibly the LAZIEST I have ever met. I gave them 3 chances and was very disappointed. First times man couldn?t be bothered to turn on Evri system at 7.30am (Evri site says it?s available from 7am) I was willing to wait but he kept making excuses he hd delivery to deal with. Second time Evri system not working. Third time the lady sits behind the desk on the phone serving customers, I asked for Evri and she said yes she does it I couldn?t see it so I waited my turn to be served than after waiting ages she tells me it?s at the back. The shop is absolutely cramped, cluttered so many boxes on the floor everything squeezed in it?s an absolute trip hazard.She is too lazy to put your parcel in the correct Evri bag and there was numerous choices so you better ask coz she won?t tell you and she won?t get out from behind the counter either. There is no bin for your Evri label rubbish( not even behind her desk) she tells you to take it home or go back find the lottery stand for the bin, but there is no bin there either lots of boxes and baskets on the floor.Save your self trouble and go to ASHA WINE Hillingdon Heath, only a mile down on Uxbridge road, they are very helpful with your Evri parcel. Every single time they have been respectful and kind.
October 2023 by Michael Withall
They don't except card for the lottery, what's the point of having a machine. Very rude people
August 2023 by Joy Brightup
The shopkeeper was very helpful in finding items for me.
August 2023 by Clement Lawrence
She must be the rudest shopkeeper ever.She shouted at me because my parcel was too large for her liking.The courier who was picking up parcels offered to take mine,but this woman refused to print a label!She is like a tragic female version of Basil Fawlty. She must have some problems. I, for one, will not be visiting this shop for anything again.
July 2023 by Lisa Austin
Such a shame as I?ve had a bad experience with two of the staff in there. Not helpful at all, was rude to me for opening the ice cream door, I was letting all the cold out & then today I tried again to do a evri parcel & i had a query because the address was half missing and he just said ?go somewhere else then?. It took me back a bit as I just wanted to get the parcel there safely. They had an answer for everything. I feel really uncomfortable going back in there, it?s messy everywhere full of boxes and you can?t get around. I never leave bad reviews but I was disappointed that I?ve given them a second try and will now go somewhere else.
June 2023 by Ryan
extremely rude couple run this shop, attitude stinks! They are not helpful in the slightest and don't even except parcels that are bigger than a shoebox. Complaining that they don't have space for it etc. etc. what's point in having this service.. Then start complaining that they don't make enough money for the service!? very strange.I'd rather drive 10 minutes down the road to drop my parcels than go back to this place. The shop beside them are the total opposite.
June 2023 by Vijay Seethiah
Completely nonsense shop. when I turn up, they say that they don?t accept card. I came back in the evening to pay in cash. They told me that they don?t have cash. I ask them that it?s the evening and surely some people must have paid in cash. To which the guy reply: we only sell with usual customers. Complete time waster. One star is overrated?
May 2023 by T ?chelsea58? C
Rudest, rudest staff going. We refuse to give them our custom anymore due to the attitude given if you want to collect or send a parcel. Londis, stop offering a service that so clearly offends you. You?re not just offhand, you?re out and out offensive. FYI, the off license on the corner is cheap and the staff lovely!
May 2023 by Sonia Jassal
I tried to return an Amazon parcel but they would not accept because it needs to be packaged however I picked an Amazon return where I wouldn?t have to package my item. Very frustrating and waste of time
March 2023 by Mandeep Assi
Not even 1 star, absolutely rude, no customer service. I walked it to return an evri parcel, the guy said wait 3 minutes with no explanation why then ignores me when I asked why. He scans the parcel then says throw it in the box over there and here's your receipt. I did so and left the shop then realising the receipt was not filled in so quickly returned within 10 seconds of leaving (as soon as I opened the door he says "WHAT?") so I questioned why the receipt was not filled out with date and item number, which he replies do it yourself if you want it filled in. I cannot believe how rude this guy was, first and last time I use this shabby, run down shop. Avoid at all costs not worth ruining your mood for.
December 2022 by Dominique Syed
This little shop,Aladin ?s cave has been helping me and my family for a few years now.The owners have many roles to play.from shop keeper to listener.They work very hard and I wish them good health and rewards for years to come??????
December 2022 by Esther Masters
I wouldn?t even give this shop one star but had to, Google doesn?t let you leave zero stars. Avoid this shop if wanting to return parcels by Evri. The lady who was at the till when I visited is very rude and has no customer service skills. I visited the shop to return my parcels on a Sunday around 5.20pm. She refused to take them. She was very unfriendly and abrupt. This shop should not be a Evri parcel shop. Judging by many other comments this shop wants money from Evri but doesn?t want to provide the service. The lady needs some lessons in customer service, shocked by the way she treated me. Disgusted!
December 2022 by Amar Amar
Absolutely worst customer service ever. First and last time visiting this shop. Took an evri parcel asked the lady if they can accept evri parcels to which she responded yes but wait 2 minutes which was fine. Asked her a few minutes later if she was ready and she absolutely went ballistic. The line that stood out is that ?why don?t you Asians have any patience?. To which I was shocked! She looks Asian herself. PLEASE DO NOT USE THIS SHOP