January 2024 by Gabriella Amer
I don't remember the name of the associate who served me but i want to say that these 5 stars are ONLY for him! The store messed around my online order I had placed to be collected from store, they had cancelled it the day I was due to collect and it was for my godsons birthday!!! This kind gentleman managed to locate most of my items and personally packed this up for me. He went above and beyond to rectify a mistake that wasn't his fault. He was also very polite and a pleasure to deal with. I wish I had got his name, this was on Tuesday 09th Jan. Please let this colleague know he was great
January 2024 by Anitha B
Great shop with good choice of toys, managed to buy Xmas gift for kids, starting from 5£ game boards.
December 2023 by Dave Smith
I was a victim of racial harassment in this shop on 22/11/2023.Sian a Customer assistance or supervisor abused me due to me taking a photo of toys i wanted to buy.She stated that her manager said no pictures are allowed in the store.She was extremely rude to me when i explained i was sending a picture to my wife.Sian called me a liar, defensive and shouted that i should leave the shop. Security was called on me but the manger Thomas allowed me to continue staying in the shop because he diffused the situation despite initially taking the side of Sian despite hearing my side.Sian acted like a feral, rude, entitled, racist, unwelcoming, bigot towards myself who did nothing wrong at all whilst shopping.She did not back down or offer me a apology despite calling security on myself.This type of behaviour cannot go on at all. This is unacceptable abuse that cannot be let to thrive. I was surprised at the support sian had amongst the staff such as the older 9 (60yrs) light coloured hair woman customer advisor who stated my tone of voice was not acceptable.This alludes to a culture of hate persisting in this shop........
October 2023 by Emma Wood
Brilliant toy deals in here at the moment
August 2023 by Clive Bromley
Great place. Walk in to get one thing, walk out with a ton of stuff. Great selection and wonderful specials. Staff are very nice too.
August 2023 by Brandon Lee
Staff were really helpful. Friendly place
July 2023 by Jackie Hall
Lovely little kids toy store I didn't get to walk around all of it , staff are very friendly and willing to help
May 2023 by Alexander Gould
Friendly staff and good prices.
February 2023 by Eddy Michael
Like it's branch in watford this store is setting a very high standard for toy shops and customer services.A very good manager who's even when busy approachable friendly and helpful.All staff approachable and helpful good range of toys at despite the hard times reasonable prices.Would definitely recommend and will be going many more times too!Thanks.
February 2023 by Ernest Michael
Like it's branch in watford this store is setting a very high standard for toy shops and customer services.A very good manager who's even when busy approachable friendly and helpful.All staff approachable and helpful good range of toys at despite the hard times reasonable prices.Would definitely recommend and will be going many more times too!Thanks.
December 2022 by Smhn
Needs to be organised better but large variety of toys and one of the few toy shops left in town so needs to supported
December 2022 by John Batten
It's OK but didn't have what I was looking for
December 2022 by lee vanderplas
Staff was very helpful to me, lots of toys for ever child
December 2022 by Shirley Evans
Always good to go into a local shop and got all I needed
October 2022 by Sunil Paul
The staff are awesome in this store..The best branch ever visited